Stamp Out Hunger 2022

5/18/2022 (Permalink)

Heather and her helpers collecting blue bags!

We participated in the National Association of Letter Carriers' Stamp Out Hunger event this year. It is the nation's largest one-day food drive every year. Letter Carriers deliver blue bags to every mailbox and residents were asked to fill the bags with nonperishable food. 

We met at the Post Office and helped with the collection of the blue bags. There were also high school community volunteers that went with each adult as their helpers. We drove around different routes in front of the Letter Carrier to collect filled blue bags then delivered them back to the Post Office.  

Avoid a Flooded Basement

3/17/2022 (Permalink)

SERVPRO of Hannibal has been restoring water damage in the area for many years. Our fast emergency response time, equipment, and experience save our customers time and money in most cases.

Here are some tips for protecting your basement from water seepage:

Reseal your basement.

Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you’ve never had a problem, it may mean that your once waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

Make sure water drains away from the building.

Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall, potentially through any cracks.

Install a backwater valve.

Though less common than other causes of basement water, sewer backups are messy. Learn more about your sewer responsibilities and install and maintain a backwater valve, which allows sewage to go out, but not come back in.

Electrical Cord Safety

3/16/2022 (Permalink)

Did you know electrical cords are supposed to be used temporarily? Plus, they shouldn't be used for a major appliance. 

Electrical Safety Foundation International offers several extension cord safety tips.  Here are just a few:

• Do not overload extension cords or allow them to run through water or snow on the ground.
• Do not substitute extension cords for permanent wiring.
• Do not run through walls, doorways, ceilings or floors. If cord is covered, heat cannot escape, which may result in a fire hazard.
• Do not use an extension cord for more than one appliance.
• Multiple plug outlets must be plugged directly into mounted electrical receptacles; they cannot be chained together.
• Make sure the extension cord or temporary power strip you use is rated for the products to be plugged in, and is marked for either indoor or outdoor use.
• The appliance or tool that you are using the cord with will have a wattage rating on it. Match this up with your extension cord, and do not use a cord that has a lower rating.
• Never use a cord that feels hot or is damaged in any way. Touching even a single exposed strand can give you an electric shock or burn.
• Never use three-prong plugs with outlets that only have two slots for the plug. Do not cut off the ground pin to force a fit. This defeats the purpose of a three-prong plug and could lead to an electrical shock. Never force a plug into an outlet if it doesn’t fit.

Prepare Now for Spring Severe Weather

3/16/2022 (Permalink)

According to the National Weather Service, March marks the start of the spring severe weather season.

Date published by the National Oceanic and Atmospheric Administration (NOAA) reveals that severe weather events are becoming more frequent and more devastating. NOAA reports that the period from 1981-2021 saw an annual average of 7.4-billion-dollar weather and climate events (adjusted to today’s costs). When they looked at only the five most recent years (2017-2021), the annual average grew to 17.2 events. Last year alone (2021) delivered 20 “billion-dollar” weather or climate events.

Whenever you have warm, moist air colliding with cool, dry air, you have the conditions for creating a thunderstorm, along with the possibility of lightning strikes, flood, hail, high winds, rip currents, and even wildfires and tornadoes. The problem is, you can’t prevent these severe weather events and you can’t predict very far in advance when and where they will hit. The only sensible approach is to take steps in advance to protect your family and property.

We urge area home and business owners to check out state and federal resources online for tips on planning and preparing for a severe weather emergency now, as the spring severe weather season arrives. One such resource is the National Center for Environmental Health of The Centers for Disease Control and Prevention (CDC), which offers suggestions for creating an emergency kit and preparing family members for severe weather emergencies at https://www.cdc.gov/nceh/features/springweather/index.html

Each year SERVPRO of Hannibal professionals respond to scenes of weather-related mayhem, helping families and business owners recover from flooding, fire, wind damage and more.

#1 for the 19th Consecutive Year

3/4/2022 (Permalink)

We are proud to announce that we have been named #1 in the cleaning and restoration industry for the 19^th consecutive year by Entrepreneur magazine. SERVPRO is built on the foundation of outstanding customer service and industry-leading training. We pride ourselves on rushing in when others are running out – whether that is in response to a natural disaster such as a flood or tornado; cleaning up after a home or business water or fire loss; or helping clean and sanitize spaces from unseen threats like COVID-19.

We are so thankful for our team of quality people who focus on excellent service, fairness, and mutual respect!

If you have a water or fire loss at your home or business then you can trust the heroes at SERVPRO of Hannibal to make it "Like it never even happened." 

How to Locate a Bathtub or Shower Leak

3/1/2022 (Permalink)

A shower or bathtub leak can sometimes be hard to spot as there are a variety of places for leaks to emerge from in these areas. Below are some ways to identify a bathtub or shower leak.

Check the Common Sources First

Before tearing into the tile work or uprooting your tub, it pays to investigate the more apparent areas first. After a shower, inspect familiar sources such as the:

• Showerhead face
• The O-ring between the showerhead and arm
• Faucet handles and the surrounding areas
• Caulking at the base or surrounding of a shower/tub combination.

Leak issues are generally noticeable in these spaces and can be detected by sight after running water through your shower.

Have a Professional Inspect Your Shower Pan

A shower pan leak is another usual spot for an issue. These leaks can start from the pan being too old and faulty, or merely due to a new one being installed incorrectly. It pays to have someone inspect this space as a potential cause for any shower leak.

TORCH Award 2021

2/22/2022 (Permalink)

Owners Les and Cindy Smith along with office staff accept the TORCH award.

We are proud to be a winner of a 2021 BBB TORCH Award. SERVPRO of Hannibal specializes in the cleanup and restoration of residential and commercial property after damage. Our franchise was established in 2007. "As an owner of a small business, it is an honor to accept this award on behalf of our amazing staff,” owner Les Smith said. TORCH Awards honor businesses demonstrating high ethics in their treatment of customers, employees and suppliers. Three Quincy-area businesses are receiving TORCH Awards in 2021. “BBB TORCH Awards recognize companies committed to exceptional standards and high ethics,” said Don O’Brien, BBB Quincy regional director. “These organizations have truly joined BBB’s mission of advancing marketplace trust in an exemplary way, and they are role models for others in the community.”

4 Tips to Prevent Water Damage

2/21/2022 (Permalink)

1. Be careful where you plant.

Some plants and trees, like weeping willows, have invasive roots. If you’re not careful then they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

2. Clean out gutters.

When it rains, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. Make sure your gutters are clean. If they are too high then get a professional to check them to be safe.

3. Use a drain snake instead of unclogging chemicals.

These chemicals can eat away at your pipes. If you rely on them a lot then you could be setting yourself up for leaks. Owning a drain snake is an excellent solution to clear away clogs. They are pretty inexpensive, and you can get them at your local hardware store. They can cut through most any clog without damaging pipes.

4. Never pour grease down your sink.

It doesn’t matter if you flush it with hot or cold water; grease can still cling to your pipes and could cause some severe damage and blockage. The safest thing to do is pour your grease in an empty can. Once it hardens then you can toss it in the trash.

Space Heater Safety

2/15/2022 (Permalink)

Space heaters are responsible for a third of home heating fires and about 80% of home heating fire deaths. Please make sure you are taking proper precautions if you are using space heaters.

• Keep anything that can burn at least three feet away from heating equipment such as a portable space heater, fireplace, wood-burning stove or furnace. The three-foot safety zone includes furniture, drapes, electronics – anything that can burn.
• Have a three-foot “kid-free zone” around open fires and space heaters.
• Never use your oven to heat your home.
• Have a qualified professional install stationery space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Never plug a space heater into a power strip or “multi-plug.” They should be plugged directly into an outlet.
• Do not overload extension cords or outlets and do not place an electrical cord under a rug. Dispose of older, fraying extension cords.
• Always use only the type of fuel specified by the manufacturer for fuel burning space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Test smoke alarms monthly.

Fire Safety during Winter Storms

2/14/2022 (Permalink)

Know what to do before, during and after a winter storm. This will help keep you and your family safe from a winter fire.

• Test all smoke alarms.
• Install carbon monoxide alarms and test them as well.
• Plan two ways out of the home in case of an emergency. Clear driveway and front walk of ice and snow. This will provide easy access to your home
• Make sure your house number can be seen from the street.
• Be ready in case the power goes out. Have flashlights on hand. Never use candles.
• Stay aware of winter weather. Listen to the television or radio for updates. Watch for bulletins online.
• Check on neighbors.
• Stay away from downed wires. Report any downed wires to authorities.
• Be ready if the heat stops working. Use extra layers of clothes and blankets to stay warm. If you use an emergency heat source, keep anything that can burn at least 3 feet away.
• Turn portable heaters off when you leave the room.

Winter Storm this Wednesday- Thursday 2/16/22-2/17/22

2/14/2022 (Permalink)

Weather sources are stating a potential winter storm for Thursday and stating potential for a wintry mix Wednesday prior to the changeover to snow.

What is certain: There will be rain Wednesday. A strong cold front will move in changing rain to all snow. We will get measurable snow anywhere from 2 to 9 inches.

What is uncertain: When the rain will change over to snow. If there will be a wintry mix. How much sleet and snow. A longer period of wintry mix will increase the ice totals and decrease the snow totals. And if this will turn out to be a winter storm (6+ inches).

One of the major factors in the storm development is still uncertain. Thus, half the models show a lighter snow event. The other half show a heavy snow event.

It’s simply still too early to tell many details yet for when the switch will happen, and how much. Expect the potential for ice, and anywhere between 2 and 9 inches of snow. Keep watch and just be prepared for winter weather.

Prevent Frozen and Busted Pipes

1/25/2022 (Permalink)

The following are preventative steps to keep your pipes from freezing and busting this winter:

-Turn off outside water valves to prevent frozen pipes.

-Know the location of your home’s main water valve and how it works to shut it off.

-Conserve your home’s energy – but don’t go too low. Also, keep a steady thermostat. Keeping a consistent temperature puts less strain on the furnace.

-Make sure your water heater runs properly.

-Insulate pipes. Exposed pipes are the most likely to freeze. The more insulation you use, the better protected your pipes will be.

-Let water drip. A trickle of water could be all it takes to keep your pipes from freezing.

-Open bathroom and kitchen cabinet doors. This will allow heated air to circulate beneath your cabinets and warm up your pipes. Especially if they are located along an exterior wall.

-If you see water in your home or business then immediately shut off your water main. You can figure out the source of the water loss later!

If your pipes do unfortunately bust then you can trust SERVPRO of Hannibal to be there to make it “Like it never even happened.”

Winter Driving

12/29/2021 (Permalink)

The cold month of January brings a range of added risks, and winter driving is one of the areas where accidents can easily happen. Preparedness is key, and it is important to ensure that you have the right tools to tackle driving in the winter.

The three P’s of safe winter driving are Prepare, Protect and Prevent.

Get your vehicle ready for cold weather use:

-Service the radiator and maintain antifreeze level.

-Check your tires’ tread or replace tires with all-weather or snow tires.

-Keep the gas tank full to avoid ice in the tank and fuel lines.

-Use a wintertime formula in your windshield washer.

Prepare a winter emergency kit to keep in your car in case you become stranded:

• Blankets, gloves and a hat
• Water and snacks
• Emergency flares
• Jumper cables and a tow chain
• A flashlight and batteries
• A snow brush, ice scraper and shovel
• An emergency cell phone or radio
• Sand or cat litter

Do This When You Plan to Travel

12/29/2021 (Permalink)

When planning travel, be aware of current and forecast weather conditions.

Avoid traveling when the National Weather Service has issued advisories.

If you must travel, inform a friend or relative of your proposed route and expected time of arrival.

Follow these safety rules if you become stranded in your vehicle:

• Make your vehicle visible to rescuers. Tie a brightly colored cloth to the antenna, raise the hood (if it is not snowing), and turn on the inside overhead lights (when your engine is running).
• Move anything you need from the trunk into passenger area. Stay with your vehicle unless safety is no more than 100 yards away.
• Keep your body warm. Wrap your entire body, including your head, in extra clothing, blankets, or newspapers.
• Stay awake and stay moving. You will be less vulnerable to cold-related health problems. As you sit, keep moving your arms and legs to improve circulation and stay warmer.
• Run the motor (and heater) for about 10 minutes per hour, opening one window slightly to let in air. Make sure that snow is not blocking the exhaust pipe – this will reduce the risk of carbon monoxide poisoning.

Toys for Tots 2021

11/24/2021 (Permalink)

For the third year in a row, SERVPRO of Hannibal is helping Douglass Community Services with Toys for Tots. The goal is to raise money and collect new toys that will later be distributed to children in Marion, Ralls, Monroe, Pike, Shelby, and Lewis counties.

Our Marketing Manager, Heather, has been taking donation cans and collection boxes around to different businesses in those areas. After a few weeks, we will then collect the cans and toys to take to the Douglass warehouse. The parents fill out forms about ages of their children and what they would like for Christmas. Our employees will volunteer and help pack boxes of toys and books for families. From there, we use our box truck to move the filled boxes to the Armory downtown for distribution. We will also have employees volunteering to pass the boxes out. We are thrilled to be part of such an amazing program that truly helps our surrounding communities!

Stovetops are Top Culprits in Cooking Fires

11/8/2021 (Permalink)

From 2014 to 2018, the National Fire Protection Association (NFPA) reports that US fire departments were called to an estimated average of 172,900 home structure fires related to cooking each year. During the Thanksgiving and Christmas holidays, the number of home fires caused by cooking peaks to an average of 470 fires each day. We urge homeowners to consider these basic guidelines for cooking safety:

• Never leave food unattended on a range or cooktop. That’s where 61 percent of home cooking fires start.
• Never cook on the stove top when you are sleepy or intoxicated.
• Use a timer to remind yourself that you are cooking.
• Keep anything flammable – potholders, wooden utensils, towels, curtains, food wrapping – away from the stovetop.
• If you must leave the kitchen for any period of time, turn off the stove.

Holiday parties and large family gatherings that were postponed last year because of COVID concerns are great to look forward to but may add distraction in the kitchen. Whether you are cooking for the holidays or simply preparing an everyday meal, it is important to stay alert and focused on what’s happening on and around your stovetop.

Important Information – Fire Damage – Part Two

11/1/2021 (Permalink)

This part will explain how we clean items and the structure of your home following a fire or soot damage:

Window Cleaning

For normal smoke damage, windows will be cleaned on the inside only.

Metal Polishing

Unless conditions warrant chemical restoration, metals such as silver and brass will be cleaned and buffed only. Polishing will only be done if we are authorized by both you and the adjuster.

Floor Finishing

Hard surface floors will be mop cleaned. Stripping, sealing and refinishing will only be done if conditions warrant them and we are authorized by both you and the adjuster.

Clean/Preparation for Paint

Wall and ceiling surfaces which are heavily smoked and cannot by cleaned completely will by cleaned so that sealer and paint will adhere. These surfaces may clean up better with additional work.

Deodorizing

We guarantee our deodorizing to be complete provided that all sources of odor have been removed, cleaned or sealed.

Clothing

 We often use a local company to professionally clean your clothing if damage is heavy. They label and box up the clothing to make sure everything is returned to the right room in your home. This can also include towels, linens, curtains, tablecloths, etc. Sometimes depending on the material, the item cannot be cleaned, and they will be put it in a separate box and noted.

Other Items

We deal with items differently depending on the material but we have been able to save everything from documents to signed sports’ jerseys.

Buddy Packs Program

10/26/2021 (Permalink)

We recently were able to give an afternoon to help prepare 2000 Buddy Packs in Hannibal at Douglass Community Services. Buddy Packs include nutritious items like granola bars, ramen, fruit cups, and other snacks for an easy-to-make meal.

Volunteers with local service clubs were in attendance representing Rotary Club, Lions Club, Early Bird Kiwanis, and Evening Kiwanis. Our Marketing Manager, Heather, was in attendance with Rotary Club of Hannibal. This is the first time having multiple service clubs help with the same community project. A local real estate company then distributed the Buddy Packs to area schools. The program runs from October to May.

If you have a community project or event that you need help with then please reach out to Heather. SERVPRO of Hannibal takes pride in helping our community!

Church Loss

10/26/2021 (Permalink)

A local church had the surprise of a lifetime when they found water flowing through the first floor of their building. Upon inspection, they realized the problem was coming from their third floor in a bathroom. A toilet supply line had broken sending water through three floors and into their basement.

They called SERVPRO of Hannibal and our heroes were there in no time to begin cleaning up the mess! They began by making sure the problem was fixed so it didn’t create a larger disaster. After, they began extracting water. When the water was extracted, then they began demolition of walls and flooring where needed. At the end of the day, they set over 100 pieces of equipment and monitored the project for days.

Remember that we truly are “Faster to Any Size Disaster!”

SERVPRO of Hannibal and Your Water Loss

10/26/2021 (Permalink)

SERVPRO of Hannibal Professionals are trained to safely clean and restore your home, utilizing the following procedures:

• Identify the Source/Type of Water
• Measure Temperature and Humidity for Drying Analysis
• Survey the Extent of Damage and Inspect the Premises for Hidden Moisture
• Perform Emergency Water Extraction
• Move and Block Furniture & Contents
• Inspect Carpet Pad/Carpet and Provide Service
• Apply Necessary Treatments (Disinfectants/Deodorization)
• Utilize Advanced Drying and Monitoring Equipment
• Dispose of Refuse

Our Professionals have the equipment, training, and experience to find and dry unseen water. They go through extensive computer training before heading out to the field to learn hands on.  They are trained how to properly use our different kinds of equipment. There will always be an IICRC water certified technician on site. You can trust SERVPRO of Hannibal to do the job right!

Important Information – Fire Damage – Part One

10/26/2021 (Permalink)

It is important to understand how we proceed following a fire loss at your home or business. We will have a two-part blog series to explain the process. We begin with the following two steps:

Surveying and Pretesting

First, we will walk through the job with you to determine the areas that have been affected. Second, we will pretest the cleanability of surfaces as needed. Pretesting is a SERVPRO of Hannibal process designed to identify those items that will be restorable. Third, we will make a detailed scope and inventory of each affected area. Finally, we will give you a summary of our findings and explain the best steps for restoration.

Extent of Cleaning

We will review the full extent of the smoke damage. However, you and your insurance adjuster have the final say as to the extent of cleaning to be performed. Please consult with us or your adjuster if you have any questions. You will be responsible for payment of anything your insurance company does not cover.

Please look out for our Part Two which explains different ways we clean items in your home including your structure.

Leak Prevention Tips

10/22/2021 (Permalink)

Water leaks within a business can seep into flooring, carpets, baseboards and walls while moving throughout the structure, potentially creating mildew and staining walls. Quick action is critical in avoiding costly repairs and expensive downtime. SERVPRO of Hannibal Professionals understand the water damage event can not only disrupt your facility, it can also interrupt day-to-day business functions – possibly closing the business and ultimately affecting your revenues.

Leak Prevention Tips

Regularly check the following items for leaks:

Exterior

• Check roofing for deterioration.
• Check gutters and down spouts for blockage.
• Check basements and crawl spaces for moisture.

Interior

• Check appliances in break rooms and cafeterias.
• Check sinks and toilets in restrooms.
• Check HVAC for leaks and blockage.

We hope these tips help you prevent a water loss at your business!

Structural Cleaning after Smoke or Fire Damage

10/22/2021 (Permalink)

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. Your experienced SERVPRO of Hannibal Professionals will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, our production technicians may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO will clean to “prepare for painting.” This process deodorizes and ensures the new paint will adhere properly to the surface.

You can trust SERVPRO of Hannibal to handle your structural cleaning after a fire!

Structure Fire Statistics

10/12/2021 (Permalink)

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires: more than one-quarter (27%) of reported fires occurred in homes within the last year. Even worse, 79% of fire related deaths were caused by home fires. On average, US fire departments respond to an estimated average of 354,400 home structure fires per year resulting in $6.9 billion in direct property damage. Most home fires and fire casualties result from five causes: cooking, heating, electrical distribution and lighting equipment, intentional fire setting, and smoking materials. Per our last fire blog post, cooking equipment is the leading cause of residential fires.

If the unthinkable happens and a fire strikes your home or business, give the experts at SERVPRO of Hannibal a call. We will help make it “Like it never even happened.”

#1 Cause of Residential Fires

10/7/2021 (Permalink)

Did you know that cooking equipment is the leading cause of residential fires? We are getting close to the holiday season so when you find yourself in the kitchen more often hosting friends and family, fire precautions should be top of mind.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the flames have been extinguished and smoke has cleared. After the first wave of heroes have rescued the property, let SERVPRO of Hannibal professionals help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer’s peace of mind as well.

Commercial Fire or Water Damage

10/7/2021 (Permalink)

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of Hannibal is so important. Just go to www.SERVPROhannibal.com on your mobile phone or call 573-231-0056 to get the team that’s faster to any size disaster. We’re a leader in giving control back to business owners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you’re responsible for 1,000 square feet of 100,000 – be ready for the worst with the very best:  SERVPRO of Hannibal. We are independently owned and operated locally. We have access to a Disaster Recovery Team, Large Loss Team, and Storm Teams. We truly are “Faster to Any Size Disaster.”

Hannibal Chamber Women's Golf Tournament

9/28/2021 (Permalink)

These ladies won best dressed at the tournament!

Last Friday, SERVPRO of Hannibal sponsored a hole at the Hannibal Chamber of Commerce Women’s Golf Tournament.

This is the third year for the event and we have been a sponsor every year. We encourage women around the community to come enjoy a day of golf even if they have never played before. Each hole has a different activity or snack for the ladies to enjoy. This year, the theme was Disney so there were great costumes all around!

There was a nice boxed lunch before tee off. After the tournament, the women enjoyed appetizers on the patio and won door prizes.

SERVPRO of Hannibal loves to be able to participate in events throughout the community. If you know of a golf tournament or event coming up then contact our office ?? 573-231-0056

Derecho Storm

9/21/2021 (Permalink)

A derecho is a rare storm but here in the Midwest, we are the most susceptible to them. They most often occur April through August but they can develop into the Fall months.

Derechos are fast-moving bands of thunderstorms with dangerous winds. They are different from tornadoes because their winds often move in straight lines rather than spiraling. However, they can cause hurricane and tornado like winds, actual tornadoes, heavy rains, and flash floods.

About a year ago, a derecho hit Iowa where speeds of up to 126 mph were recorded. The storm not only destroyed homes and businesses but also took out a significant number of crops. It was absolute devastation to the state of Iowa. SERVPROs from around the area rallied to help Iowa during their disaster. We not only look out for our immediate community but any community that is need of help!

Disaster Recovery Team

8/26/2021 (Permalink)

Our Disaster Recovery Team came in strong with a semi full of equipment.

Did you know that SERVPRO has a Disaster Recovery Team? This Commercial Large Loss Division is comprised of elite large-loss specialists. We can call on this team to help clean up the largest of jobs.

After a severe storm hit the Hannibal area causing massive damage, a local school called SERVPRO of Hannibal to come assess the damage on their campus. Once on site, we realized the severity of the situation as multiple buildings suffered water losses. We called on our Disaster Recovery Team and they were here within a couple hours. They brought with them a semi full of equipment and their team of experts. They spread through campus and were able to set equipment at every building that was damaged. This is why you can truly trust that SERVPRO of Hannibal is “Faster to Any Size Disaster.”

Back to School!

8/19/2021 (Permalink)

Have a wonderful school year!

SERVPRO of Hannibal wishes everyone a happy, healthy, and safe school year!

This year, we made two “new teacher” baskets to hand out to Hannibal and Bowling Green school districts. We wish you the best of luck and we know you will have a great year! Thank you for all the hard work that you do.

We also looked up school supply lists for Mark Twain Elementary, Mexico Elementary, and Knox County Elementary schools. We filled up new book bags with the supplies then delivered them to each campus. The staff was thrilled to receive them and be able to hand out to a student in need. These young students are our future leaders and we wish them all the luck in the world. They will grow up to do great things!

Commercial Storm Damage

8/13/2021 (Permalink)

This ominous storm cloud rolled into Hannibal.

After last night’s storm in Hannibal and surrounding areas, SERVPRO of Hannibal was called out to multiple commercial properties throughout the area. We were able to handle everything from a small office to a big distribution warehouse. We have plenty of equipment like air movers and dehumidifiers to dry out any sized property. We truly are “Faster to Any Size Disaster.”

Once we dispatch our crews, they arrive on site to scope the amount of damage. If there is any standing water, then they will begin extraction. After extraction is complete, they set drying equipment. Sometimes minimal tear out of the bottom of drywall is needed. They come by to monitor saturation levels daily until the structure is dry to IICRC standards.

If your business is ever hit by storm damage, then you can trust the heroes at SERVPRO of Hannibal to make it “Like it never even happened.”

SERVPRO of Hannibal and Commercial Water Damage

8/11/2021 (Permalink)

Whether you have flooding from a storm or pipe burst in your Hannibal business, you never want to wait too long so that secondary damage has a chance to set in. The results of a water incident can bring a costly catastrophe down on your business that you can avoid with prompt action. Once you call us, SERVPRO deploys a crew to your location to get started right away on mitigation and restoration efforts.

We know that each project for commercial water mitigation in Hannibal that we get called to can be different. However, we use the same proven formula to address each situation, such as: 

• We identify the source of water intrusion so that we can control it
• We determine the level of contamination before beginning repair
• We remove all standing water
• We ensure mold growth gets carefully monitored and inhibited
• We utilize equipment like dehumidifiers, fans, and air movers to evaporate moisture and lower relative humidity
• We remove and replace all materials with damage beyond repair 

We know that your business is your livelihood, so we take great pride in our commercial water mitigation services. Our crew works fast to ensure you are back up and running once again while cutting down restoration costs.

Call SERVPRO of Hannibal for prompt, reliable emergency service. 573-231-0056

SERVPRO Recommendations for Fire Prevention

8/11/2021 (Permalink)

No one wants to deal with a fire in their home and it is better to prevent a fire if you can. There are some easy things you can do to make your home safer and reduce the risk of a blaze.

SERVPRO of Hannibal understands that residents are concerned about fire damage restoration in their homes. We are on hand to help 24/7 all year round. However, there are some simple things you can take to prevent a fire:

• Never leave burning items unattended, including candles, fires, incense, cigarettes, and stoves.
• If you have any pets or children, invest in safety gates so they cannot enter the kitchen unnoticed.
• Do not overload electrical sockets.
• Keep radiators uncovered and with proper clearance around them.

It is also a good idea to remember to test your fire alarm regularly and ensure your family knows about fire safety. However, even with the best care, a fire can still break out. If you need help with fire damage restoration, call SERVPRO. We will take care of everything from cleaning up soot to getting rid of odors.

For service you can trust, call us at

573-231-0056.

What Types of Commercial Flood Damage can SERVPRO of Hannibal Handle?

7/18/2021 (Permalink)

Heavy seasonal rains have been hitting our area leading to flooding of rivers, creeks, and lakes, fueling the demand for flood damage restoration services. Our production technicians are experienced in successfully cleaning up and restoring most types of flood damage that our area businesses are likely to face. As a leading biohazard cleaning company and emergency water damage service provider, we expertly handle many kinds of remediation issues.

• Rapid water removal services using powerful, industrial-grade extractors
• Basement flooding cleanup
• Professional sewage cleanup
• Water damage repairs, including the fixing of ceiling leaks, sagging ceilings, warped walls, destroyed rooms, and other storm/flood- related problems
• Complete facility disinfection using cutting edge foggers and EPA-approved disinfectants and antifungals
• Full deodorization of your commercial structures with industrial-strength deodorants

Call SERVPRO of Hannibal for your commercial flood damage cleanup needs!

573-231-0056

Last Weekend's Storm

7/13/2021 (Permalink)

This tree was uprooted in a yard in Perry, MO.

This past weekend’s storm ravaged our surrounding areas. Perry received the brunt of Friday night’s storm where 90 miles per hour winds were estimated. Other communities around Mark Twain Lake also saw significant damage. Roofs were missing, trees uprooted, and sheds tossed into neighbor’s yards.

First and foremost, we are so thankful that no one was seriously injured during this past weekend’s storm. We are also grateful to the linemen that worked around the clock to help restore power to Perry.

SERVPRO of Hannibal started receiving calls early Saturday morning. We called in all of our production technicians to send that way to start helping with the clean up. Our crews worked all day Saturday and Sunday extracting water from homes. If you suffer damage from a storm event then you can trust that our heroes will be there day and night to help!

Why SERVPRO of Hannibal®? Locally Owned Company with National Resources

5/26/2021 (Permalink)

SERVPRO of Hannibal is independently owned and operated by Les and Cindy Smith, lifelong residents of Hannibal. As a Franchise community, we have a very powerful, unparalleled network. This system allows us to truly be “Faster to Any Size Disaster.”

Large Loss Team

When we had a local farming equipment building suffer a fire, they called on us to clean up the damage. There was over 50,000 square feet of space that was affected. Our team was on site in a flash and began to scope the damage. We then called in our large loss team to help us clean up the mess so we could get the company up and running faster than other smaller companies with limited resources. We got their business back to preloss condition in record time and made it “Like it never even happened.”

If you have a fire or water loss, no matter the size, then trust your local heroes at SERVPRO of Hannibal to be there! 573-231-0056

Severe Weather Tips

4/2/2021 (Permalink)

If severe weather is forecast for your area then prepare ahead of time. Start by having an emergency supply kit for your family and pets including food, water, batteries, flashlights, battery operated radio, medications, first aid kit, and a communication device like a phone or walkie talkie.

Keep important documents in a plastic bag so they stay dry.

The day severe weather is forecast, try to keep all your devices charged just in case you end up losing power.

If you live in a mobile home then get out. You are safer in your vehicle than in a mobile home. Make plans ahead of time to stay with someone who lives in a non-mobile home. If that is not an option then you can go to a library or a police or fire station.

Small Water Leaks can Turn into Large Problems

3/29/2021 (Permalink)

There’s no such thing as a small disaster – especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, call trusted professionals at SERVPRO® of Hannibal.

Areas that can be affected by a small water leak:

Brick Exterior

Sheathing

Wall Stud

Insulation

Interior Area

Drywall

Baseboard

Carpet

Carpet Padding

Bottom Wall Plate

Sub-Floor

Floor Joist

Sill Plate

Basement

Foundation

If you have any questions about how these different areas can be affected in your home then please give us a call!

We have the equipment, training and experience to find and dry unseen water before secondary damages set in. To help leaks from becoming big problems, call us at SERVPRO of Hannibal!

573-231-0056

Clean Water vs Contaminated Water

3/29/2021 (Permalink)

Please be aware of the differences between clean water and contaminated water.

Damage from Clean Water:

• If necessary, turn off the water supply or contact a trained professional to do so.
• If access to the power distribution pane is protected from possible electrical shock, turn off circuit breakers for wet areas of the house.
• Using a mop and a blotting motion, remove as much excess water as possible.
• After removing lamps and tabletop pieces, wipe excess water from wood furniture. Remove and prop up wet upholstery cushions for even drying. Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Damage from Contaminated Water:

• Avoid any interaction with sewage and sewage-contaminated products and do not walk through contaminated areas because you can spread damage to unaffected areas.
• If there is a risk of spreading dirty air, do not turn on the HVAC system.
• Do not use household fans to dry the structure; air flow may disperse pollutants. If exposed to polluted areas, discard any food and/or items for personal hygiene and cleanliness.

SERVPRO® of Hannibal has the answers to all your water questions. Never hesitate to give us a call! 573-231-0056

Fire Weather Terms Used by the National Weather Service

3/19/2021 (Permalink)

• Fire Weather Watch - A watch issued when a combination of dry fuels and weather conditions (low relative humidity and strong, gusty winds) support an extreme fire danger. A Fire Weather Watch will be issued 12 to 96 hours prior to the expected onset of Red Flag Warning conditions.
• Red Flag Warning - A warning issued when critical conditions supporting an extreme fire danger are imminent or occurring. The warning highlights weather of particular importance to fire behavior and potentially extreme burning conditions or many new fires.
• Critical fire weather pattern - Patterns that can quickly increase fire danger and trigger rapid fire spread.

If you suffer fire damage to your house or business then call SERVPRO of Hannibal! Our experienced team can tackle any size job.

573-231-0056

Reduce the Spread of Fires

3/17/2021 (Permalink)

• Refrain from any open burning of leaves, brush or debris whenever conditions warrant.
• Call 911 immediately at the first sign of a fire.
• Smokers should be extremely careful when putting out cigarettes and cigars. Never discard cigarettes from motor vehicles.
• Secure trailer chains to prevent dragging. A spark in dry grass could start a fire.
• Off-Road Driving: Sparks from vehicles or equipment that contact with dry grass can start fires. Catalytic converters can also start fires when they come in contact with dry grass. Always carry a fire extinguisher on vehicles that are used off-road.
• Grilling: Use caution when outdoor grilling. Position the grill away from siding, deck railing, and out from under eaves and overhanging branches.
• Fire Pits and Campfire: Exercise the same precautions you would with an open fire. Keep a fire extinguisher or garden hose nearby. Do not burn trash and leaves. Remember to make sure the fire is fully extinguished before leaving the area.

Why SERVPRO of Hannibal? Severe Water Alerts

3/12/2021 (Permalink)

We are approaching the peak of tornado season and the next few days could bring an increased threat of storm and flooding to our area. SERVPRO of Hannibal constantly monitors the weather.

What do you do when the warning gets issued? If you’re at home go to your basement, cellar or saferoom if you have it. If you don’t then get to the lowest level of your home. From there, find an interior room with no windows, such as a bathroom, a closet or a long hallway. Corners attract debris, so try to huddle in the center of the room. Now that you are in the safest part of your house, focus on your body. Grab a blanket, a helmet or even a pillow to place over your head and neck to protect yourself from debris. If that’s not an option, get under a sturdy piece of furniture like a heavy desk or table. The key is to stay low to the ground and as far away from windows as possible.

Winter Water Damage

2/19/2021 (Permalink)

This extreme winter weather can bring many problems to your home or business. Here are the most common things we see:

Frozen Pipes

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. SERVPRO of Hannibal professionals are faster to any disaster, bringing the latest equipment and training to help make your water damage “Like it never even happened.”

Ice Dams

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof’s shingles and into the structure’s interior areas. We can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition.

Call SERVPRO of Hannibal today for all of you winter water damage needs!

573-231-0056

What to Do in a Winter Power Outage

2/16/2021 (Permalink)

Hannibal and the surrounding areas are facing extreme winter weather like we have not seen for some time. Here are some tips in case your home loses power:

• Stay home and indoors is the safest thing you can do during a winter power outage. Staying off the roads if you can is also recommended.
• Make sure you have an emergency stock of supplies.
  • At least a 3-day supply of food and water for each person in your home
  • Flashlight and batteries
  • Battery-powered radio
  • First aid supplies
  • Blankets
• Stay warm by wearing extra layers including hats, gloves, and face masks. Keep warm with extra blankets, winter coats, and sleeping bags.
• Know the signs of hypothermia: confusion, difficult speaking, shivering, sleepiness, and stiff muscles.

Conserve power if you still have it by keeping your thermostat at 68 degrees or lower. During the day, open your blinds if it is sunny so the sun can help heat your home. Just make sure to close them when the sun goes down to prevent losing heat.

Don’t forget about your pets! If they are outdoor pets then make sure to move them inside (no matter the thickness of their fur).  Pets can get hypothermia too.

Protecting your Pets during Severe Winter Weather

2/16/2021 (Permalink)

This is our Marketing Rep's dog, Mollie!

Do not forget about your pets in the event of extreme winter weather. Here are some suggestions for protecting your indoor and outdoor pets during harsh winter conditions:

• Cats should be kept inside at all times and dogs should only be let out to relieve themselves.
• If you must walk your dog then try putting on Vaseline or doggie boots on their paws to protect them from salt and chemicals. Be sure to wipe off the Vaseline when you get back inside.
• Check for ice and salt and remove from your pet’s paws and fur immediately.
• Check your pet for frostbite, especially on paws and ears.
• Make sure your pet’s water is never frozen.
• Knock on the hood of your car before starting it to make sure no cats have climbed into the engine compartments seeking warmth.

Pets can get hypothermia too! The symptoms include a weak pulse, dilated pupils, decreased heart rate, extreme shivering, and stupor. Call a vet immediately if you suspect your pet is experiencing hypothermia.

Water Restoration Basics

1/15/2021 (Permalink)

SERVPRO of Hannibal professionals are experts at Water Restoration. We understand that it is not common knowledge so we want to share with you some of the basic things we consider at a water loss.

Types of Water

• Clean - Broken pipe, Icemaker, Drain Overflow

No waste or contaminants

• Gray – Washing machine, Dishwasher, Roof Leak

Some soils and contaminants

• Black – Raw sewage, Floods

High degree of waste and contaminants.

Water Mitigation Procedure

• Extraction of excess water
• Mold and microbial prevention
• Drying Process: Dehumidification
• Monitoring the drying process
• Rebuild and final cleanup

Speed Is the Key!

Immediate response lessens damage:

• Less wood and drywall saturation
• Less delamination
• Reduced carpet and furniture stains
• Fewer warping hardwood floors
• Less mold/mildew
• Less contents damage

If your home or business suffers a water loss then call the experts at SERVPRO of Hannibal! 573-231-0056

Prepare Your Home for Winter Weather

12/23/2020 (Permalink)

Winterize your home to help protect yourself and your family from any potential damage the cold temperatures and snow may bring.

Follow these tips to keep your home safe and warm:

• Check your heating systems.
• Clean out chimneys and fireplaces.
• Closely monitor any burning fires or candles.
• Check your carbon monoxide and smoke detectors.
• Remove ice and snow from walkways to prevent slips and falls.
• Keep an emergency kit in your home that includes flashlights, extra batteries, a first aid kit, extra medicine, and baby items.
• Your kit should also include food and water for three days for each family member (including pets), warm clothing and blankets if you must evacuate, and toys and games for children.

If you have any questions about preparing your home for the winter then call SERVPRO of Hannibal! 573-231-0056

Driving Winter Safety Tips

12/18/2020 (Permalink)

Drive Safely

• Avoid using cruise control in wintry conditions.
• Steer in the direction of a skid so when your wheels regain traction, you don’t have to overcorrect to stay in your lane.
• Accelerate and decelerate slowly.
• If possible, don’t stop when going uphill.

If visibility is severely limited due to a whiteout, pull off the road to a safe place and do not drive until conditions improve. Avoid pulling off onto the shoulder unless it is an absolute emergency. Limited visibility means other vehicles can’t see yours on the shoulder.

Prepare Your Car

• Check your tires air pressure. Replace them with all-weather or snow tires if necessary.
• Keep your gas tank full.
• Use wintertime fluid in your windshield washer.
• Make an emergency kit.

Have a Fully Charged Phone

• Have a car charger.
• Have a portable battery charger.

Deep Frying Turkey Dangers

11/18/2020 (Permalink)

Deep fried turkey is delicious but there are dangers involved when frying a turkey. Please keep these in mind:

• Turkey fryers can easily tip over, spilling hot cooking oil over a large area or surface.
• An over-filled cooking pot can cause cooking oil to spill or splatter when the turkey is placed in the pot.
• Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
• Without thermostat controls, deep fryers can overheat cooking oil to the point of igniting a fire.
• The sides of the cooking pot, lid, and pot handles can get dangerously hot.
• Remember, never deep fry a turkey indoors. This includes inside garages!
• Also, never use a deep fryer on your deck. If the oil spills then the deck can catch on fire quickly which also can catch your home on fire.

Safety First: Before the Feast

11/12/2020 (Permalink)

Why SERVPRO of Hannibal? We care about you and your family. According to the NFPA, cooking is the main cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking-related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

• Never leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
• Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.
• Keep anything flammable like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.
• Do not wear loose clothing or dangling sleeves while cooking.
• Clean cooking surfaces on a regular basis to prevent grease build-up.
• Purchase a fire extinguisher to keep in the kitchen year rounds. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.
• Always check the kitchen before going to bed or leaving the home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.
• Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working properly every month. Replace the batteries at least once a year.

SERVPRO of Hannibal wishes you a safe and happy Thanksgiving and holiday season!

Fire Damage Questions and Emergency Fire Damage Tips

11/4/2020 (Permalink)

Fire Damage Key Questions

• Home phone? Business phone?
• Date and time loss occurred?
• Is water damage present? If yes, then see water damage tips.
• What was the source of the fire?
• Has the source been repaired or replaced recently?
• What is the extent of the damage?
• What areas have been affected?
• How bad is the odor?
• Does the area need deodorizing?
• Is a board-up required?
• Are water/electricity available?
• Are there any personal injuries?

Emergency Fire Damage Tips

• Limit movement in the home to prevent further damage.
• Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Wipe soot from chrome on kitchen and bathroom faucets and appliances then protect with a light coating of lubricant.
• Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Hannibal.
• Do not attempt to shampoo carpet or upholstered furniture without first consulting a professional at SERVPRO.
• Do not attempt to clean any electrical appliances that may have been close to the fire or water without consulting a repair service.

The Importance of Cleaning Dryer Vents

10/31/2020 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer-related fires. Home dryer fires cause $35 million in property loss and can even cause possible injury or death. To reduce the risk of these fires happening in your home or business, SERVPRO of Hannibal can help clean your dryer vents and ducts that may have lint buildup. Other tips for keeping your dryer vents clean include cleaning the lint filter before and after each load and making sure the outdoor vent flap opens correctly and is not restricted by snow, a bird’s nest, or other potential obstacles.

Dryer exhaust vents should be inspected and cleaned at least once a year depending on the size of the household and dryer usage.

For more information on cleaning dryer vents, contact SERVPRO of Hannibal!

Water Damage Questions and Emergency Water Damage Tips

10/31/2020 (Permalink)

Water Damage Key Questions

• Home phone? Business phone?
• Date and time loss occurred?
• What is the source of water?
• What is the type of water?
• Is it clean, gray, or black?
• Is there structural damage?
• Is electricity available?
• Is there standing water?
• What areas are affected?
• Has the water source been repaired and replaced?

Emergency Water Damage Tips

(These tips are for clean water situations only.)

• Shut off the water source if possible.
• Remove excess water by mopping and blotting.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks under furniture legs.
• Hang furs and leather goods separately at room temperature.
• Remove Oriental or other colored rugs from wet carpeting.
• Do not use a household vacuum to remove water.
• Do not turn on ceiling fixtures if ceiling is wet and keep out of areas where ceilings are sagging from retained water.
• Do not leave books, magazines or other colored items on wet carpeting.

What's in My Ducts?

10/26/2020 (Permalink)

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the ductwork in your business should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your business.

A routine part of SERVPRO of Hannibal professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the lifespan of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Hannibal will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO professional can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends it be inspected for proper functioning and be serviced before each heating season the protect against carbon monoxide poisoning.

The SERVPRO duct cleaning system is proven and cost-efficient. Unlike the majority of duct cleaning services, our professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

Call SERVPRO of Hannibal today for your commercial duct cleaning needs! 573-231-0056

Faster to Any Size Disaster

10/26/2020 (Permalink)

Call the Cleanup Team that is Faster to Any Size Disaster. The first 48 hours after a water loss can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent water damage from creating long-term problems.

SERVPRO of Hannibal professionals understand returning to normal is your primary concern. Our response teams are trained in caring for both you and your property. By responding quickly with a full line of water cleanup and restoration, SERVPRO of Hannibal professionals can help you get your home or business back up and running quickly and help protect you property and belongings.

If your home or business suffers a water damage then contact SERVPRO of Hannibal to help make it “Like it never even happened.”

Kitchen Cautions

10/23/2020 (Permalink)

Each year, around the holidays, families gather to celebrate by preparing a delicious feast. However, not everyone practices safe cooking habits.

According to the National Fire Protection Agency, cooking fires are the number one cause of home fires and injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent holiday cooking fires.

• Be on alert! If you are sleepy or have consumed alcohol do not use the stovetop or oven.
• Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
• If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while the food is cooking, and use a timer to remind you that you are cooking.
• Keep anything that can catch fire, like oven mitts, wooden utensils, food packaging, or hand towels, away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

• Just get out! When you leave, close the door behind you to help contain the flames.
• Call 9-1-1 or the local emergency number after you get out safely.
• For an oven fire, turn off the heat and keep the oven door closed.
• If you try to fight the fire, be sure others are getting out and you have a clear path out.
• Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

SERVPRO of Hannibal wishes you a safe and happy fall season!

Fire Prevention Month

10/20/2020 (Permalink)

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed you smoke alarm batteries within the last year? Are you prepared for whatever happens?

Cooking is the number one cause of home fires and home fire injuries, according to the National Fire Protection Association (NFPA). Unattended cooking is the leading cause of fires in the kitchen. NFPA notes that once a fire alarm goes off "you could have less than two minutes to get out safely," yet only 8 percent of people surveyed said getting out was the first thought they had after hearing a fire alarm go off. Creating, implementing, and practicing a fire escape plan for you home or business may be the difference between safety and tragedy. Make a plan today!

Keep Fall Fire Free

10/20/2020 (Permalink)

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe and fire-free.

• Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
• Keep emergency exits clear of decorations so nothing blocks escape routes.
• Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
• Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric.
• It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle. 

Happy Fall everyone!

Why SERVPRO? We Care About Your Pets!

10/20/2020 (Permalink)

This is Mollie and Sophie!

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency.

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit.

Food. At least a three day supply in an airtight, waterproof container.

Water. At least three days of water specifically for your pets.

Medicines and medical records.

Important documents like registration information, adoption papers, and vaccination documents. Talk to your veterinarian about micro-chipping and enrolling your pet in a recovery database.

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and a leash. 

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.

Sanitation. Pet litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together. If you become separated, a picture of you and  your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics. 

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don't leave pets behind as they can be lost or injured.

Improve Your Air Quality: Duct Cleaning Can Help!

10/20/2020 (Permalink)

SERVPRO's Duct Cleaning System

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
• An optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning at your business, contact SERVPRO of Hannibal at 573-231-0056!

Why SERVPRO? Free CE Courses!

9/18/2020 (Permalink)

Richard Hastings teaches our CE Course in Ethics to Insurance Agents.

Why SERVPRO of Hannibal? We offer free CE Courses to our Insurance Agents.

We held a CE Course this past Tuesday that was offered to all of our Insurance Agents. The class was "An Examination of Ethics in the Restoration Industry" and those in attendance received 3 hours of credit. The purpose of this class was to help insurance professionals gain a better understanding of ethical conduct by reviewing definitions of ethics and other terms that are used when describing ethical situations in the industry. 

Our State Director, Richard Hastings, taught the course and it was held at the Mark Twain Museum in downtown Hannibal. Java Jive provided us with delicious hot coffee and a wonderful lunch spread. 

We had 15 people in attendance and they all agreed this was one of their favorite classes!

If you would like to learn more about our CE Courses then call SERVPRO of Hannibal at 573-231-0056!

Hurricane Season!

9/18/2020 (Permalink)

We know that hurricanes do not pose a direct threat to us here in Missouri but SERVPRO of Hannibal likes to keep everyone prepared in case you are traveling. 

Hurricane season has already begun and several named storms have developed in the Atlantic, Caribbean and Gulf of Mexico. For the Atlantic, the season begins June 1 and runs through November 30. On average, there are 12 tropical storms that develop, with an average of six becoming hurricanes, according to the National Weather Service.

Hurricanes can be life-threatening as well as cause serious property damage. The National Weather Service lists the following as potential hurricane hazards: storm surge, flooding, winds, tornadoes, and dangerous waves. We will explain these in depth in a later blog. 

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business. For more information on recovering from water damage caused by weather-related disasters, contact SERVPRO of Hannibal at 573-231-0056.

Hurricane Hazards

9/18/2020 (Permalink)

Globally, September is the most active month for hurricanes. The following are potential hurricane hazards as listed by the National Weather Service: Storm surge is the abnormal rise of water generated by a storm's winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries. Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated. Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.  Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.  Dangerous waves produced by a tropical cyclone's strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than 1,000 miles offshore.  Stay tuned for our next blog explaining our crew joining the Storm Team in Florida to help out with the Hurricane Sally aftermath.

Hurricane Sally

9/18/2020 (Permalink)

Shadowlynne, Doris, and Lisa are part of the Storm Team heading to Florida.

Part of our team is heading South today to join the Storm Team in Florida to help with the aftermath of Hurricane Sally. SERVPRO of Hannibal not only helps local communities but we also help any community at large after a natural disaster devastates them.  Hurricane Sally has dumped "4 months of rain in 4 hours" in parts of Florida according to officials. There is a flash flood emergency and a half million people have no power. Our crew took three vehicles packed with equipment like air movers and dehumidifiers. They will be taking calls from local people in the area who have suffered from water damage from flooding.  Our team of professionals will be in Florida for as long as it takes to help people get back to a sense of normalcy. They are planning to work day and night to make it "Like it never even happened." If you would like to learn more about our Storm Team then give SERVPRO of Hannibal a call at 573-231-0056.

Once the fire is out, who will help put your business back together?

8/24/2020 (Permalink)

To you, it’s more than just a business, it’s your livelihood. SERVPRO of Hannibal professionals understand the feelings of frustration and overwhelming concern related to handling fire damage. Our priority is to help you regain control and get your doors open again. Within eight business hours of arriving at your facility, our technicians will discuss the extent of the damage and the steps they will take to help restore your building, equipment and furniture. Responding quickly to a fire damage can save your company money, reduce more extensive damage and shorten the length of down time.

Armed with industry- approved equipment and expertise, we will make every effort to restore your business to preloss condition when possible. We use the latest equipment, products and processes to properly remove smoke, soot and fire damage from walls, flooring, and air ducts and restore furniture and equipment.

Business closures due to a fire damage don’t just affect the business owner. It affects the employee, their families and the community. Call SERVPRO of Hannibal at 573-231-0056 for your fire damage restoration needs.

Your Business and Indoor Air Quality

8/24/2020 (Permalink)

Create an Impact

You only have one chance to make a first impression with your customers. Using safe and biodegradable products, SERVPRO of Hannibal professionals can create a clean, fresh and long-lasting impression.

Ways to Impress Your Customers

• Clean dirty and stained ceilings.
• Scrub lobby, furniture and draperies.
• Establish maintenance plans for furnishings, carpets and draperies.
• Clean HVAC and air duct systems.

Improve the Air Quality of Your Business

When addressing air quality, inspecting the duct work is our first order of business. Dirty ducts can work to circulate odors and contaminants like irritating dust throughout the building.

Our technicians use a proven Portable Ventilation & Air Duct Cleaning System to examine duct work and make a clean sweep removing years of dust and grime.

Schedule a duct work cleaning appointment today with SERVPRO of Hannibal at 573-231-0056!

Storm Team STL

8/24/2020 (Permalink)

Do you know about our Storm Team?

A couple weeks ago, the St. Louis area suffered from a devastating microburst storm. This storm dumped inches of rain in just a couple of hours and came with very strong winds. Storm drain and sewer drain systems backed up turning some streets into rivers of water. This strong storm also flooded basements that usually never have issues with water.

The SERVPRO system was loaded with hundreds of calls in the area for help. When an area is hit with so many calls in one hour then that service area goes into what we call “Storm Mode.” The STL SERVPROs were overwhelmed and asked for help from other franchises. SERVPRO of Hannibal stepped up to the plate and we sent a team down to help our SERVPRO friends as well as residents and business owners of St. Louis.

Some of our girls were down there for a week and a half straight working 12-15 hour days to help with all of the damage. They worked hard to make it “Like it never even happened.”

If you are ever faced with a storm crisis then you can count on SERVPRO of Hannibal to be there!

Why SERVPRO of Hannibal? Your Exclusive ERP Partner

8/24/2020 (Permalink)

As a business owner, you always strive to do everything in your will and power to protect your business, to protect your investment. We are “Here to Help” you do just that and more. SERVPRO of Hannibal helps keep your business safe with our easy and effective Emergency Ready Profile (ERP). We make it our business to help protect your business. Why SERVPRO? Because we are your exclusive ERP partner. 

What is an Emergency Ready Profile, you ask? An ERP is a comprehensive document containing critical information regarding your business. This includes information such as emergency contacts, shut-off valve locations and priority areas. Learn how to keep your business safe with a SERVPRO ERP.  

An ERP is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. Knowing what to do and what to expect in advance is the key to timely mitigation. This can help minimize how water damage and fire damage can affect your home or business.

3 benefits of an Emergency Ready Profile: 

1. Helps ensure you’re “Ready for whatever happens.” 
2. Helps minimize business interruption by having an immediate plan of action in place for your facility. 
3. Helps save time and money. 

Our mobile-friendly FREE app allows you to see all critical information in one central location. And you can access it with just the touch of a button. Take that very important step and go to your App Store to get our app now. It’s completely FREE. By doing so, you’re already taking those necessary steps to protecting your investment.

When it comes to protecting your business, count on the company that has experience in doing so. Count on the company that’s your exclusive ERP partner -- SERVPRO® of Hannibal. Our marketing heroes will be happy to implement your ERP -- for FREE. Give us a call today at 573-231-0056!

Fire Damage FAQ

8/24/2020 (Permalink)

• How long will the fire restoration process take?
  Because there are many variables and many services involved in fire and smoke restoration, it is difficult to predict exactly how long the complete restoration will take. Consult with your SERVPRO Technician on the estimated dates and phases of your restoration project.
• Can I clean the fire damage myself?
  We suggest that you do not attempt any “do-it-yourself” cleaning methods without consulting your SERVPRO Technician. Professional cleaning systems and products used by experienced, trained SERVPRO Technicians give you the best chance for complete restoration of your belongings. Pre-testing, using the right cleaning agent for the particular item, mixing deodorizing agents with cleaning solutions, and using correct dilution rates are just some of the ways a fire restoration technician expertly controls the results.
• What are some safety concerns?
  At SERVPRO, occupant and worker safety is a top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical hazards, slip and trip hazards, etc. Burnt electrical cords and appliances are separate out for disposal, and questionable electrical appliances are unplugged and tagged for evaluation of the safe operation. Electrical power may be turned off and kept off until evaluation by a licensed electrician.
• Can I turn on my heating and air conditioning unit?
  We recommend that you not turn on your furnace or air conditioning unit without clearance from the HVAC contractor.
• What items do I keep in my possession?
  Cash, Medications, Valuable Jewelry, Checkbooks, Personal Documents, Valuable Paintings, Flammables, Pet papers, Weapons/Ammunition, Gasoline, Cans, Stamp/Coin Collections, etc.
• How do I keep track of non-restorable items?
  We recommend you make a list of items (including food items) deemed non-restorable. Make a copy for your insurance company and keep one for yourself.
• Do I need to move out of my property during the fire restoration process?
  This is ultimately your decision. Some things you may want to consider are safety concerns, odors, electricity, noise from equipment, etc. If vacating your premises for any length of time, consider the following: forward your mail to your temporary residence; stop newspaper and other deliveries; notify utility company, Cable Company, etc. of temporary suspension of services.
• Do I need general contractors?
  There are some items that may require general contractors, such as drywall/painting, electrical, plumbing, roofing, framing/finish carpentry, flooring/carpet, installation of doors, windows, cabinets, post-construction cleanup, etc. Please talk with a SERVPRO representative as we have the ability to provide these services to you through our own in-house facility.
• Do my belongings need to be moved away from the premises?
  Depending on the source, nature, and extent of the fire, it may be best to remove all belongings to a secure facility for cleaning, storage and to make room for restoration or construction. SERVPRO will work with you and your insurance claim representative to manage this process.
• Will I have access to my belongings while they are in storage?
  Yes, with advance notice we can schedule a time for you to access your requested items.
• What about special items? Artwork, china, heirlooms, etc.
  Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these and locate a qualified restorer.

Downtime = Lost Money

8/24/2020 (Permalink)

At SERVPRO of Hannibal, our team understands that a quick and efficient response during a water damage emergency is extremely important.  During emergencies like these, not only must the building be back up and functioning, but the information, materials and equipment inside that are used daily need to be taken care of and restored.

SERVPRO of Hannibal can save and restore nearly any office component, including sensitive information and paperwork, with our Document Restoration service. Our team always attempts to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  We work tirelessly to treat each of your items with special care as if they were our own. Our team is professionally trained to keep your items from damage while we do the work.

You can trust that SERVPRO of Hannibal keeps in mind that time down for your business equals money lost. Our team will work around the clock to make sure your commercial damage seems “Like it never even happened,” and your business is back up and running as soon as possible.

Call SERVPRO of Hannibal today at 573-231-0056 for more information!

We Have You Covered!

8/24/2020 (Permalink)

Here at SERVPRO of Hannibal, we are always prepared to help with your business needs. From carpets to catastrophes and everything in between we can help!

In the event of an emergency such as a fire or water damage, our team is available 24/7 to get your business back in top shape quickly. Our team is IICRC Certified** and strictly adheres to industry standards to ensure your business gets back up and running smoothly and quickly.

In addition to our emergency services, we can help your business look (and smell) its absolute best! We use top-of-the-line equipment to extract soils from deep within your carpet’s pile and backings. To start, our technicians shampoo the carpet to deodorize and clean it. Then, they remove the soils and shampoo through hot water extraction. After the carpet is dried, it will look and smell like new!

Our Other Cleaning Services Include:

• Ceilings, Walls and Hard Floors
• HVAC and Air Ducts
• Odor Identification and Deodorization
• Upholstery, Blinds and Drapes
• Crime Scene, Vandalism and Biohazard Cleanup

Call us anytime for more information!

573-231-0056

**Institute of Inspection, Cleaning and Restoration Certification

Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Hannibal today at  573-231-0056 for your Certified: SERVPRO Cleaned consultation.

Why SERVPRO of Hannibal? Our Job File Process

5/7/2020 (Permalink)

To maintain consistency on each job, we utilize a system known as the Job File Process. An individual file is maintained for each job and serves as a detailed record of the events of each job. The job file forms include:

• SERVPRO First Notice of Loss (FNOL) documents proper identification of loss information which is important for proper preparation of the job, including the appropriate technicians and equipment.
• Authorization to Perform Services must be signed by the customer before work begins and signifies the official “hiring” of SERVPRO of Hannibal
• Customer Information Form – Water Damage provides answers to commonly asked questions and alleviates potential misunderstandings.
• Water Damage Emergency Services Report provides a record of the emergency work done to mitigate the loss.
• Water Damage, Equipment Validation and Drying Report tracks the usage of drying equipment and the progress of the drying process to ensure quick and effective drying results that comply with Institute of Inspection Cleaning and Restoration Certification (IICRC) standards.
• Certification of Satisfaction provides written evidence that you are pleased with the work we performed. It is our way to be sure you are a satisfied customer!

Water Loss 101: Part Three

3/30/2020 (Permalink)

This is the third and final part of our Water Loss Series.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. When the water is extracted quickly, the environment can usually be dried much faster. 

• Extractors are used in cleaning carpets and upholstery, as well as removing water from floors following a water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated through proper use of dehumidification equipment. Many different types of air movers are used depending on the location of the moisture and the surface being dried.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water-damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. We use two types of dehumidifiers:

• Refrigerant Dehumidifiers work similarly to air conditioners.
• Desiccant Dehumidifiers use chemicals, called desiccants, that readily absorb moisture from the air.

If you have any questions then please give SERVPRO of Hannibal a call at 573-231-0056.

Water Loss 101: Part Two

3/27/2020 (Permalink)

This piece of detection equipment is called a moisture meter.

This the second part of our Water Loss series. Below will explain the different kinds of Detection Equipment we use.

Detection Equipment

Scoping involves locating the areas of the structure into which water has intruded and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify an environment has been dried thoroughly.

• Moisture Sensors are used to detect moisture in carpets and carpet padding.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable the technician to monitor the drying process.
• Thermo-hygrometers measure both temperature and relative humidity. Capturing these two readings, our professional using a psychometric chart can calculate specific humidity, dew point and vapor pressure.
• Infrared Cameras can identify the location and extent of moisture in walls very effectively.
• Manometers allow our technicians to measure the difference in air pressure when creating a negative air pressure environment.

Keep your eye out for our final water blog of this series about Extraction, Air Moving, and Dehumidification Equipment!

Fire and Smoke Damage Tips

3/26/2020 (Permalink)

SERVPRO of Hannibal understands the stress involved when you experience a fire loss. Here are some dos and don'ts to help you before our heroes arrive to navigate you through this difficult time:

DO:

• Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
• Place dry, colorfast towels on rugs, upholstery and carpet traffic areas.
• If electricity is off then empty freezer and refrigerator completely, and prop doors open to help prevent odors.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances then protect with a light coating of lubricant.
• Pour RV antifreeze into sinks, toilet bowls, holding tanks and tubs if heat is off during freezing season.
• Wash off both sides of leaves on indoor plants.
• Change HVAC filter, but leave system off until checked by a trained professional.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T

• Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Hannibal.
• Attempt to shampoo carpet or upholstered furniture without consulting with one of our professionals.
• Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water.
• Consume any canned or packaged food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock.
• Send garments to the dry cleaner. Improper cleaning may set smoke odor.

We operate 24/7 and are always prepared to make it "Like it never even happened."

Call us at 573-231-0056. 

Water Loss 101: Part One

3/26/2020 (Permalink)

We want to keep the public informed on the science and equipment behind the drying process when your home or business suffers a water loss. We will be having a series of three blogs to further educate you on what our highly trained professionals had to learn before going into the field.

The Right Equipment

SERVPRO of Hannibal understands using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. Our professionals will answer your call with fast action, exceptional equipment and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation.

Psychometrics

Psychometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling our technicians to create the proper atmosphere for more efficient drying.

Water can damage materials in two ways:

• First, materials absorb water through direct contact.
• Second, materials absorb water from the air. Measuring the moisture content of the air is critical to the drying process.

Restoration professionals must establish an environment favorable for drying. The restoration professional must also understand how to manipulate temperature and humidity levels to produce optimum drying conditions without causing secondary damages through improper drying processes.

Stay tuned for Part Two about Detection Equipment!

Do You Know What to Do with Food after a Fire?

3/25/2020 (Permalink)

Opened and unopened boxes and cans are unsafe to eat after a fire loss.

SERVPRO of Hannibal is here to navigate you through the difficult and emotional time during a fire loss. 

Do you know what to do with your food after your home or business experiences a fire?

The best safe practice is to let us damage out and throw away all the food in your cabinets and pantries. This includes can goods, cake/cookie mixes, vegetable/olive oils, coffee/tea containers, flour/sugar, and even pastas! The list goes on but we here at SERVPRO of Hannibal are fire damage experts and can help you sort through your items. 

Smoke and soot have the ability of finding their way into every little nook and cranny which includes food. The heat from the fire itself can damage can goods and make them unsafe for you to eat. 

If you have any questions about the safety of your food after a smoke or fire loss then please do not hesitate to call us at 573-231-0056.

Flood Tips

3/25/2020 (Permalink)

Spring is here! Although the temperatures are getting nicer, we have to deal with storms that bring on flooding. Here are some flood tips to keep you and your family safe:

• Never walk, swim, drive, or play in flood water. You may not be able to see how fast the flood water is moving or see holes or submerged debris.
• Beware of low spots, such as underpasses, underground parking garages, and basements.
• Remember that flash flooding can occur. If there is any possibility of a flash flood, move immediately to higher ground.
• Beware of streams, drainage channels, canyons, and other areas known to flood suddenly.

 When Driving in Flood Conditions:

• If floodwaters rise around your car, abandon the car and move to higher ground if you can do so safely.
• Do not drive around a barricade.
• Six inches of water will reach the bottom of most passenger cars causing loss of control and possible stalling; a foot of water will float many vehicles.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO of Hannibal is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hannibal, 573-231-0056

Using a Portable Fire Extinguisher

1/10/2020 (Permalink)

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS.

• Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
• Aim low. Point the fire extinguisher at the base of the fire.
• Squeeze the lever slowly and evenly.
• Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage you family members and co-workers to do the same.

Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility.

• Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
• Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.
• Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.
• Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.
• Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

If you have any questions or concerns about your fire extinguisher then give SERVPRO of Hannibal a call at 573-231-0056!

Winter Storms

1/10/2020 (Permalink)

We actively watch the weather here at SERVPRO of Hannibal. As we enter the winter storm season, here are some reminders and tips.

Watches, Warnings, and Advisories

• Winter Storm Watch: Be alert, a storm is likely.
• Winter Storm Warning: Take action, the storm is in or entering the area.
• Winter Weather Advisory: Winter weather conditions are expected to cause significant inconveniences and may be hazardous, especially to motorists.
• Frost/Freeze Warning: Below freezing temperatures are expected and may cause damage to plants, crops, or fruit trees.
• Blizzard Warning: Snow and strong winds combined will produce blinding snow, near zero visibility, deep drifts, and life-threatening wind chill – seek refuge immediately.

Indoor Safety

• Seal drafts from doors and windows.
• Leave all water taps slightly open so they drip continuously.
• Close off unused rooms
• Listen to your radio, television, or NOAA Weather Radio for weather reports and emergency information.

Outdoor Safety

• Find or build a shelter as protection from the wind.
• Cover all exposed body parts.
• Build a fire with rocks around it to absorb and reflect heat and to attract attention.
• Melt snow for drinking water to avoid dehydration.
• Avoid overexertion.
• Cover your mouth to protect your lungs from extremely cold air.
• Watch for signs of frostbite and hypothermia.
• Avoid walking on ice

Car Safety during Winter Weather

1/10/2020 (Permalink)

If you must travel during winter storms then please keep these tips in mind if you become stuck somewhere.

If you are trapped in your car:

• Do not leave the car to look for help unless it is visible within 100 yards.
• Display a “call for help” sign, raise the car hood, or hand a brightly colored cloth on the antenna.
• To keep warm, turn on the car’s engine for about 10 minutes each hour.
• Run the heater and turn on the car lights only when the car is running.
• To avoid carbon monoxide poisoning, keep the exhaust pipe clear of snow.
• Slightly open a window away from the blowing wind for fresh air.
• Leave the overhead light on when the engine is running so that you can be seen.
• Keep moving your arms and legs to keep blood circulating and to stay warm.
• If you are alone, stay awake as much as possible. If more than one person is in the car, take turns sleeping.
• Wrap your body and head with extra clothes, blankets, newspapers, maps, or removable car mats.

Everyone be safe out there! SERVPRO of Hannibal cares about all of you and we want you to make it home safely!

Why SERVPRO of Hannibal? Community Involvement

1/10/2020 (Permalink)

This is one of our heroes, Doris! She took our box truck to the Toys for Tots warehouse to load up for the distribution site.

SERVPRO of Hannibal cares about our surrounding communities. We help in numerous ways for the Toys for Tots campaign. More than 1500 children in Northeast Missouri received gifts through this program this past holiday season. It is locally sponsored by Douglass Community Services and Hannibal Parks & Recreation with help from other businesses like us. The goal of the US Marine Corps Reserve Toys for Tots Program is to collect new, unwrapped toys and distribute them as gifts to less fortunate children in the community. Each child receives three toys, six books, and stocking stuffers. There were also coin cans and donation boxes in several counties and cities in the area.

SERVPRO of Hannibal helped in various ways.  We took some time to make these donation cans at Douglass Community Services. We also used our box truck and one of our vans to help move toys from their warehouse to the distribution site. On the distribution day, we sent some of our employees to volunteer to help the families pick out their gifts.

We like to give back to our community and better our community any way we can. SERVPRO of Hannibal cares!

Undiscovered Leaks can Damage Your Business and Home

1/10/2020 (Permalink)

Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceilings of your business, leading to soft dry wall, stained ceiling tiles and other more serious problems. Although the damage may go unnoticed for an extended period of time, proper cleanup is vital to the restoration of your property and equipment.

Thermal Imaging equipment can detect even the smallest amounts of moisture in your home or business. After locating the water damage, SERVPRO of Hannibal professionals are trained in water extraction and drying to help get you back in business.

Maintenance Tips:

• Inspect ceiling tiles regularly for discoloration or leaks. This could be a sign of leaks in the HVAC unit or piping.
• Check waterlines in coffee makers, refrigerators, and water filtration systems for kinds or leaks, annually.
• Remove standing water with a mop and seek professional assistance for complete drying and restoration.

You can trust the heroes at SERVPRO of Hannibal to make it “Like it never even happened.” Call us at 573-231-0056!

Fire, Smoke and Soot Restoration

8/1/2019 (Permalink)

Your home or commercial facility contains many of your most valuable possessions. SERVPRO of Hannibal understands the trauma during this challenging time.  When fire damage takes control of your life, nobody helps you take it back like SERVPRO of Hannibal!

Contents Services

Inventory - One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you properly account for all your belongings. We can provide a detailed room-by-room inventory of contents, alleviating you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may be facilitated by relocating the contents for cleaning, deodorization, and storage while structural repairs are being completed.

Contents Cleaning – All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. Our team begins by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. We can provide wet or dry cleaning. Additionally, all the other restorable contents will be cleaned and deodorized including electronics, art, wood furniture, kitchen items, clothing and bedding, and much more.

Structural Cleaning

Ceilings and Walls – SERVPRO of Hannibal Professionals will pre-test to analyze the extent of the damage to your ceilings, walls and woodwork. Our team can reduce the cost of recovery by expertly cleaning lighter soot without incurring the expense associated with repainting. When higher concentrations of soot exist, our professionals will clean the area to prepare the surface for smooth painting.

Carpet and Floor Restoration - After a smoke or fire damage, carpeting and floors will often need a deep-down thorough cleaning. Residue from smoke or soot will settle and can be ground into flooring every time someone walks on them. We have the experience, equipment and cleaning products to clean and protect all types of flooring surfaces.

Ductwork – The ductwork and HVAC system will be inspected to determine if they were affected by the smoke damage. Depending on the amount of damage, a restoration process will be determined to properly clean and deodorize your HVAC and duct system.

Deodorization

SERVPRO of Hannibal Professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. Our professionals do not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them. Ask us to explain the various deodorization methods available and which will work best for you.

SERVPRO of Hannibal is here for you to make it “Like it never even happened.” Call us at 573-221-0056!

Are You Ready for Whatever Happens?

7/15/2019 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are you ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. SERVPRO of Hannibal can develop an Emergency Ready Profile for your business, free of charge! Call us today to set up an appointment at 573-231-0056. Now is the time to ask yourself, “Are you ready for whatever happens?”

Undiscovered Leaks can Damage your Bottom Line

7/11/2019 (Permalink)

Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceilings of your business, leading to soft dry wall, stained ceiling tiles and other more serious problems. Although the damage may go unnoticed for an extended period of time, proper cleanup is vital to the restoration of your property and equipment.

SERVPRO of Hannibal has Thermal Imaging equipment that can detect even the smallest amounts of moisture in a wall. After locating the water damage, our technicians are trained in water extraction and drying to help you get back in business.

Maintenance Tips:

• Inspect ceiling tiles regularly for discoloration or leaks. This could be a sign of leaks in the HVAC unit or piping.
• Check waterlines in coffee makers, refrigerators and water filtration systems for kinks or leaks, annually.
• Remove standing water with a mop and seek professional assistance for complete drying and restoration.

Call SERVPRO of Hannibal to help you protect your business from further damage due to water.          

573-231-0056

Water Intrusion in One Room can Mean Water Damage in Other Rooms

7/8/2019 (Permalink)

What you don’t see…

Water intrusions invade floors, ceilings and walls to find the lowest point in your business’ structure. Water from an overflowing bathroom stall or other water incidents will search for pinhole crevices and cracks in your floors and walls looking for a way to travel down in the building. Surfaces such as wood, drywall and carpet pull water away from plain sight and into the interiors of the structure.

You are not alone.  Should a water incident occur in your business, remove excess water if possible, remove and prop up wet upholstery cushions for even drying and place aluminum foil or wood blocks under furniture legs. These tips may help prevent further damage to your business.

SERVPRO of Hannibal Professionals can help:

• SERVPRO’S 1-4-8 Service Response Guidelines helps you regain control and peace of mind.
• Trained, uniformed technicians arrive with clean trucks and the latest equipment to locate the source of the damage, detect moisture levels in your business and dry all affected areas to meet industry standards when possible.
• Quality service through documentation and continued communication helps ensure you are satisfied.

We are available 24 hours a day, 365 days a year to help you get your business back in business. Call us at 573-231-0056!

Fire and Water Damages are Never Scheduled...Are You Prepared?

7/3/2019 (Permalink)

From a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned, but they do occur. SERVPRO of Hannibal Professionals know there’s no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of a business owner. Have you developed a thorough contingency plan? Is the emphasis on the first 24-48 hours to help you get back in your building as quickly as possible?

We can provide you assistance in developing an Emergency Ready Profile (ERP). As part of a well thought-out contingency plan, your Emergency Ready Profile will contain information you need in the event an emergency situation occurs.

So You Can Focus on Your Customers

• Quick response may help avoid revenue loss for property owners and minimize inconvenience to tenants.
• Restoration services can help you resume normal business functions quickly while avoiding costly construction downtime.
• Professional equipment and industry-approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO of Hannibal Professionals will work hard to restore the property and its contents to preloss condition. Call us at 573-231-0056!

Why SERVPRO of Hannibal? The Right Equipment

6/27/2019 (Permalink)

Detection Equipment

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly. This includes moisture sensors, moisture meters, and thermohygrometers.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is critical to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster. Extractors are used in cleaning carpets and upholstery and in removing water from floors following a water damage.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The air acts like a sponge, absorbing moisture from wet materials. We use refrigerant and desiccant humidifiers.

Deodorization Equipment

Ultra low volume (ULV) foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas. Thermal foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

With all the right equipment, SERVPRO of Hannibal is here to help you make it “Like it never even happened.” Call us at 573-231-0056!

Leaks at Your Business

6/25/2019 (Permalink)

Leaks from piping, roofs and other water sources can cause water damage that can go unnoticed for weeks, even months. Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.

SERVPRO of Hannibal’s trained professionals are equipped with a full line of cleanup and restoration services to handle water damages causes by leaks and excessive moisture. Available 24 hours a day, 365 days a year, our specialists can help protect your business and property from further damage and get you back to normal business functions.

So, before you risk doing further damage by attempting to clean up the water yourself, call SERVPRO of Hannibal at 573-231-0056. Our team of trained technicians will make water damage “Like it never even happened.”

Tornado!

6/24/2019 (Permalink)

Tornadoes are arguably nature’s most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

• The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.
• The average forward speed of a tornado is 30 miles per hour but may vary from stationary to 70 miles per hour.
• Tornadoes can accompany tropical storms and hurricanes as they move onto land.
• They are most frequently reported during spring and summer months.
• Tornadoes are most likely to occur between 3pm and 9pm.

Unexpected emergencies like tornadoes call for immediate action. SERVPRO of Hannibal knows immediate reaction to the disaster is important to helping you get your life back to normal. We are here to make it “Like it never even happened.” Call us at 573-231-0056.

Smoke Isn't as Easy as 1,2,3...

6/22/2019 (Permalink)

Behavior of Smoke

A fire loss is very complex because of the unique behavior of smoke. That is why it is important to have trained technicians at your home. SERVPRO of Hannibal Professionals know their smoke!

• Hot smoke migrates to cooler areas.
• Smoke migrates to upper levels of a structure.
• Smoke flows around plumbing systems, using holes around pipes to go from floor to floor.
• The type of smoke will greatly affect the restoration process.

Types of Smoke

The technician at a fire scene will calm your fears, and then test the smoke to see what type of fire has taken place.

-Wet Smoke- Plastics and Rubbers

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

-Dry Smoke- Paper and Wood

Fast burning, high temperatures, heat rises therefore the smoke rises.

-Protein Fire Residue- Produced by evaporation of material rather than from a fire.

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

-Fuel Oil Soot- Furnace Puff Backs

While “puff backs” can create havoc for you, our team can in most cases restore the contents and structure quickly.

-Other Types- Tear gas, fingerprint powder and fire extinguisher residue.

Special loss situations require special care. SERVPRO of Hannibal Professionals are trained to handle your toughest losses! Call us at 573-231-0056!

Why SERVPRO of Hannibal? Quick Repsonse

6/20/2019 (Permalink)

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. SERVPRO of Hannibal follows a 1-4-8 service response guideline:

• 1 – Within one hour from notice of loss, one of our professionals will contact you to arrange for service.
• 4 – Within four hours of loss notification, one of our certified technicians will be on-site to start mitigation services (if necessary).
• 8 – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

Our professionals undergo extensive water restoration training and certification at SERVPRO’s in house IICRC-approved training school to ensure water damaged structures are dried to meet industry standards to make it “Like it never even happened.”

Call SERVPRO of Hannibal 573-231-0056!

Why SERVPRO of Hannibal? Cleanup and Restoration Experience

6/18/2019 (Permalink)

Fire, Smoke and Soot Cleanup and Restoration

Pretesting helps SERVPRO of Hannibal Professionals determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.

Water Removal and Dehumidification

Our technicians identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

Crime Scene, Biohazard and Vandalism Cleanup

Our professionals are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Mold Mitigation and Remediation

We work to control and remediate mold contaminants while protecting your health and safety.

Contents Claim Inventory Service

Accurate inventory helps keep costs low and reduces job completion time. Our team can provide an itemized, area-by-area loss inventory.

 Air Duct and HVAC Cleaning

Our professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.

Carpet Cleaning and Care

Our technicians use the latest IICRC (Institute of Inspection, Cleaning and Restoration Certification) training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings.

Stain Removal, Stain Resistance Applications

Using IICRC standards for carpet as a guide, our team will show you what cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection.

Odor Identification and Deodorization

We will find the source of the odor and determine the best methods to neutralize and eliminate it.

Upholstery and Drapes: Wet or Dry Cleaning Methods

Fabrics are inspected and tested to determine the safest and most effective cleaning methods.

From carpets to catastrophes, you can count on SERVPRO of Hannibal to make it “Like it never even happened.” Call us at 573-231-0056!

Emergency Water Damage Process

6/17/2019 (Permalink)

One Hour:

Within one hour from notice of loss, a SERVPRO of Hannibal Professional will contact you to arrange for service. You’ll know help is on the way!

Four Hours:

Within four hours of loss notification, a technician will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed and equipped SERVPRO Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting:

A technician will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

Cleaning & Restoration:

Our technicians will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is take care of right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Water Damage! Now What?

6/14/2019 (Permalink)

SERVPRO of Hannibal is trained and equipped to quickly dry and protect your home or business and contents.

A mop and common cleaning products may not be enough for serious water intrusions. We are trained to safely clean and restore you your building, utilizing the following procedures:

• Identify the source/type of water
• Measure temperature and humidity for drying analysis
• Survey the extent of damage and inspect the premises
• Perform emergency water extraction
• Apply necessary treatments (disinfectants/deodorization)
• Utilize drying equipment and monitor drying.

SERVPRO of Hannibal professionals remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean and dry your building and restorable contents.

There is no such thing as a small disaster. Especially when the water you don’t see contains bacteria – or causes mold, rot, and other unseen damage. We are here for you 365 days a year, 24 hours a day.

Call SERVPRO of Hannibal 573-231-0056!

When a Fire Strikes, We are Here to Help

6/5/2019 (Permalink)

SERVPRO of Hannibal is here to help when a fire strikes your home. We understand that to you, it isn’t just a picture frame, it is a piece of your family history. Our professionals understand the emotional task of picking up the charred pieces of your memories and belongings. Our technicians will be on the scene within four hours of your loss and within 8 hours they will discuss the extent of the damage and the steps they will take to help restore your home and personal belongings.

Leading Causes of Fire in a Home

• Cooking
• Heating Units
• Dryers
• Electrical
• Smoking

Here are a few helpful reminders regarding fire safety:

• Install smoke alarms outside each sleeping area and on every level of a home.
• Check smoke alarms once per month and change the batteries at least once per year.
• Plan an escape route and practice it at least twice per year.

SERVPRO of Hannibal is armed with industry-approved equipment and expertise. We are available 24-hours a day, 365 days a year to help you make it “Like it never even happened.”

Timing is Everything with your Business

5/30/2019 (Permalink)

Water leaks within a business can seep into flooring, carpets, baseboards and walls while moving throughout the structure, potentially creating mildew and staining walls. Quick action is critical in avoiding costly repairs and expensive downtime. SERVPRO of Hannibal professionals understand the water damage event can not only disrupt your facility, it can also interrupt day-to-day business functions – possible closing the business and ultimately affecting your revenues.

Leak Prevention Tips

Regularly check the following items for leaks:

Exterior:

• Check roofing for deterioration.
• Check gutters and down spouts for blockage.
• Check basements and crawl spaces for moisture.

Interior:

• Check appliances in break rooms and cafeterias.
• Check sinks and toilets in restroom.
• Check HVAC for leaks and blockage.

Time is Money

The quick response time with SERVPRO of Hannibal helps ensure that the damage is contained and restoration process begins promptly. Rely on us to help you avoid unnecessary damage, cost and downtime. We are available 365 days, every day and hour. Call us at 573-231-0056.

Be Prepared for Severe Weather

5/23/2019 (Permalink)

Here in the Midwest, we all know that severe weather can roll in quickly even with sunny skies. The heroes at SERVPRO of Hannibal want you to be prepared at all times for these storms. Here are some tips that can help you prepare before, during, and after the storm.

Before the Storm

Build an emergency supply kit for your family and make a family communication plan. Some items to include:

• Water
• Food
• Batteries
• Flashlights
• Battery operated radio
• First aid kit
• Communication device (phone or walkie talkie)

During the Storm

Thunderstorms are classified as “severe” when they contain hail, winds in excess of 58 mph, the possibility to produce large damaging winds, and/or tornadoes.

• Stay inside and away from windows and doors.
• Avoid contact with any electrical equipment or cords.
• Use your battery operated radio updates from the local weather stations.
• Avoid contact with plumbing. Plumbing fixtures can conduct electricity.

After the Storm

Severe weather can bring upon extensive damage to your home or business. A few things to remember:

• Never walk or drive through flooded roads. It only takes 2 inches of water to sweep an adult off their feet and 6 inches of water to move an SUV.
• Stay away from downed electric and power lines.
• Continue to listen local weather reports for updated information or instructions.
• Stay away from storm-damaged areas.

When unexpected emergencies like severe weather happen, SERVPRO of Hannibal is here to help get your life back to normal. By utilizing our 1-4-8 Service Response Guidelines, we can help make it, Like it never even happened.

• We will contact you within 1 hour from the notice of loss to arrange meeting for service.
• Within 4 of notification, we will be on-site to begin mitigation services.
• We will provide you a verbal briefing of the scope of damage within 8 hours of on-site arrival.

SERVPRO of Hannibal is here for you 24 hours a day, every day of the year.

Importance of Water Extraction by SERVPRO of Hannibal.

1/4/2019 (Permalink)

Water Damage from a leaking toilet.

Importance of Water Extraction by SERVPRO of Hannibal.

Water extraction is important on so many levels. It should be done by a professional water restoration company such as SERVPRO of Hannibal that is IICRC certified (Institute of Inspection Cleaning & Restoration Certification).

Here is why it is Important for you to use an IICRC certified professional water restoration company when you have a water loss.

First few minutes water (i.e... busted pipe) is coming into your home, business. Water damage starts with your carpet, laminate, hardwood, vinyl flooring, as water can get underneath stated floor coverings, in your heating and air conditioning ducts. As the water starts to rise so does the damage. Your furniture and your personal belongings start to become affected.

Hours 1 to 24 – Furniture swells and cracks, Sheetrock gets soft & crumbly.

Hours 25 to 1 week – Mold starts to grow & appear. Wood begins to warp. Metal starts to corrode.

1 Week & Beyond - Structural Safety Issues start, Health Hazards are in the beginning stages.

Now all the above can happen faster if the water is contaminated (i.e.…. Sump pump failure, Sewer back up) with bacteria associated with this type of water loss.

When Water Damage Strikes

6/28/2018 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO of Hannibal technician will be on-site to help ensure that water damage is handled by completing the following steps.

INSPECTION

SERVPRO of Hannibal will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

EMERGENCY SERVICES

SERVPRO of Hannibal technician will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO of Hannibal technicians will monitor the drying process. The updates will be consistently communicated to you.

RESTORATION SERVICES

SERVPRO of Hannibal technicians will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

What is lurking in YOUR DUCTS?

6/28/2018 (Permalink)

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Hannibal's service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which can in turn save you money.

Unlike the majority of duct cleaning services, SERVPRO of Hannibal uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

Call us at SERVPRO of Hannibal to schedule an appointment. 573-231-0056

Bloodborne Pathogens

6/26/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Hannibal also offers fast, reliable biohazard and crime scene cleanup* and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

Your local SERVPRO of Hannibal professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Hannibal can help turn unsafe environments into clean, safe homes and offices.

SERVPRO of Hannibal can help with the following issues:

-Bloodborne Pathogens

-Methamphetamine Labs

-Crime Scene Residues

-Arson

-Vandalism

-Sewage Backups

-Black Water Intrusions

-Mold Mitigation and Remediation

Please contact SERVPRO of Hannibal for 24-hour emergency service.

Flue safety

12/27/2017 (Permalink)

The season is here for alternative heating.

Be extra careful when using your heating system using wood or other material for burning. Many people use wood for alternate heat and it is usually safe.

Some tips:

Be sure your flue is clear of soot creosote build-up. This material in the flue can ignite and cause a flue fire which can cause a hot fire somewhere in the flue. Devices or a service company can be used to clean your flue.

Have an area around your loading door that is tile or fire brick so when the door is open, sparks will not land on flammable surfaces.

Regularly check the furnace for proper seals on all doors and flue connections to be sure smoke is being vented outside.

Be safe when saving money by burning wood.

What is De-Lamination?

12/21/2017 (Permalink)

Water damage can cause wood warping, mold on materials and carpet damage.

When carpets get damaged it can become stained or molded if certain types of water get soaked in. Another type of damage is where the backing starts coming away from the main carpet weave. This is called de-lamination. It basically separates the back from the top.

Carpets cant be stretched back in place when this happens. So another reason to get the water dried fast, is it can sometimes stop carpet from de-laminating.

Continuing Education Class for Insurance Agents

11/27/2017 (Permalink)

Brian's being observed as a new instructor. Great Job Brian!

Our November 16, 2017 CE class went well. We had around 20 attend the course on Fire Restoration.

After the class we heard wonderful comments about the class material. Some comments went like this:

- I didn't know that you shouldn't touch soot covered items. This could cause permanent discoloration!

- The video of the actual fire and how things spread give me a whole new perspective on fires and how the cleaning company must deal with it.

- The insured will always want to gather things and clean things but that's not what should be done.

- That was the best overall class I have attended!.

I would like to say thanks for all the kind words I have heard and we will be sure to have another one soon.

Thanks for the Hannibal Knights of Columbus for allowing us to use the meeting room. K of C 907 in Hannibal.

Moving? Who lived there? Is it Clean?

11/9/2017 (Permalink)

Before / After Ducts

To be sure before moving in the new house your'e buying be sure your'e starting fresh.

Ducts can be holding unseen dirt or soils from people and, or animals. Be sure your new home is clean from carpets to ducts.

With an awesome machine, SERVPRO of Hannibal will spin-brush your ducts and suck the dirt at the same time leaving the ducts and air handler (furnace) dust free and ready to blow clean air.

We can show you before and after pics if you want so you can see the difference. There's no recommended time between duct cleanings but at or before move in lets you know the dirt and dust is gone.

In NorthEast Missouri call SERVPRO of Hannibal, we are here to help.

573-231-0056, Call anytime!

Smoke and Soot.... GONE!

11/9/2017 (Permalink)

Table Top before after.

After a fire the smoke and soot gets in the smallest places.

Cleaning it takes the right people, the right process and a bit of time.

To get all the smoke smell you must get all the soot from the smallest crevices. To clean surfaces you must determine wet or dry smoke residue then use the right process. if not you end up with impossible-to-remove stains, then possible smell.

SERVPRO has the cleaners, the right process and trained technicians to get it ALL!

The before and after shows a job done right and a cleaning done Like It Never Even Happened!

For smoke damage cleanup call and we will take care of the clean-up and your insurance coverage details.

Phone 573-231-0056

$99.00 Carpet Cleaning Special

10/24/2017 (Permalink)

Before After Carpet Cleaning

1) Deluxe Carpet Cleaning -- $99.00 (two rooms and hallway)

• Deep restorative cleaning for light to moderate soils. 
• Extractor unit uses hot water while vacuuming the carpet.
• Helps promote longer carpet life.

2) Showcase Premier Carpet Cleaning -- $120.00 (two rooms and hallway) 

• Deep restorative cleaning for moderate to heavy soils.
• Most thorough cleaning method in the industry.
• Typically is used for cleaning heavily soiled carpets caused by children, pets, and fire and water restoration.
• Pre-spray heavily soiled and trafic areas, as needed.
• Penetrate cleaning solution into the carpet by using a rotary machine.
• Extract all cleaning solution with hot water extraction.

CLEAN START Duct cleaning before moving in!

10/24/2017 (Permalink)

Before After

Moving in… or out is a good time for a clean start.

Don’t forget your ducts. They may have never been cleaned! Our duct machine goes in the ducts, brushes then vacuums all the layers of dust in your duct-work.

Unsure of a house you’re buying, just ask your seller to get the duct cleaning done as a part of the sale! With a SERVPRO CERTIFIED DUCT CLEANING you don’t guess what’s in there.

Concerned why your home just can't smell like it once did, you clean and sanitize, remember that your ducts don't get cleaned when you change your furnace filter. It takes a specialized machine to "Spin Brush" the insides.

Call for a quote and appointment.

SERVPRO of Hannibal: 573-231-0056.

Basement Flooded...WHAT NOW!!!

10/18/2017 (Permalink)

Call SERVPRO OF Hannibal Today: 573-231-0056

If flood water is not dealt with quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

A flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Hannibal and let our trained, professional crews handle the situation safely and correctly. We are locally owned and have been representing Hannibal and the surrounding area for 10 years!

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• Advanced Inspection and Extraction Equipment

Mold Remediation

10/18/2017 (Permalink)

MOLD MOLD MOLD!

Mold remediation is a custom service requiring expertise in cleaning. We at SERVPRO of Hannibal have the training, equipment and experience to find the source and keeping it from coming back.

Mold in some form is everywhere. When it is allowed to grow rapidly and release spores is when problems start.

Many molds are good. They raise our bread, they produce mushrooms, they make some cheeses really tasty.. Were not concerned with those.

In your home, if you have wet, and heat in the right proportions you can have excessive mold, then spores released. 

First you need to find the source of the moisture and fix it. Then you need to figure out if the mold you have can be stopped in place, or if the growth has gone too far. This may require tear out of some material like walls or trim or wood.

Don't chance it on your own, call your local expert at SERVPRO of Hannibal at:573-231-0056

Flooded Basement in Clarence, Missouri

7/7/2016 (Permalink)

This is a flooded basement caused by a power outage, which caused the sump pump to stop working.

A strong storm went through Clarence, Missouri causing the power to go out, which caused the sump pump to stop working. Therefore, the basement flooded. Be sure to check your sump pumps during storms to ensure they are working properly.

More importantly, check with your insurance company to see if you have sewer and drain and or sump pump coverage on your insurance policy. Without the proper coverage, your claim might not be covered!

If you experienced a flooded basement from the recent storm, call SERVPRO of Hannibal at 573-231-0056.

We service the following areas: Hannibal, MO; Palmyra, MO; Canton, MO; Edina, MO; Taylor, MO; Lewistown, MO; Memphis, MO; Wayland, MO; Kahoka, MO; New London, MO; Center, MO; Bowling Green, MO; Vandalia, MO; Mexico, MO; Ladonia, MO and many other surrounding towns!

Water Damage -- Canton, MO

7/6/2016 (Permalink)

Did you know SERVPRO of Hannibal cleans up after water damage in Canton, MO.. and beyond? It does not matter the time of day or night, we will respond to your water damage as quickly as possible! If you have a water damage in Canton, MO, call SERVPRO of Hannibal at 573-231-0056.

From carpet cleaning to fire and water cleanup to bio-hazard cleanup, trust the company that has the right equipment, the tested detergents and chemicals. Trained technicians with certifications in all types of will be in your home doing the job right the first time, everytime!

Moving? Get a Clean Start

7/5/2016 (Permalink)

This picture shows the before and after pictures of a duct cleaning that was performed!

Moving in… or out is a good time for a clean start.

Don’t forget your ducts. They may have never been cleaned! Our duct machine goes in the ducts, brushes then vacuums all the layers of dust in your duct-work.

Unsure of a house you’re buying, just ask your seller to get the duct cleaning done as a part of the sale! With a SERVPRO CERTIFIED DUCT CLEANING you don’t guess what’s in there.

Concerned why your home just can't smell like it once did, you clean and sanitize, remember that your ducts don't get cleaned when you change your furnace filter. It takes a specialized machine to "Spin Brush" the insides.

Call for a quote and appointment.

SERVPRO of Hannibal: 573-231-0056.

Home Carpet Cleaning Spotting Kit

10/20/2015 (Permalink)

SERVPRO of Hannibal sells a home carpet cleaning spotting kit that contains four of our most frequently used professional cleaning products. The kit also has a spotting rule chart to help guide your stain removal.

Having this home spotting kit available the next time you get a stain on your carpet could make the difference from cleaning the spot, rather than replacing the carpet.

LIFETIME refills on all products but the aerosol can (it's $12.99, reorder in advance) All you have to do is bring the container into SERVPRO of Hannibal's office.

$99.00 Carpet Cleaning Special

10/20/2015 (Permalink)

Heavily soiled carpet.

SERVPRO of Hannibal is offering two rooms and a hallway starting at $99.00.

We offer two different types of carpet cleaning methods. 

1) Deluxe Carpet Cleaning -- $99.00 (two rooms and hallway)

• Deep restorative cleaning for light to moderate soils. 
• Extractor unit uses hot water while vacuuming the carpet.
• Helps promote longer carpet life.

2) Showcase Premier Carpet Cleaning -- $120.00 (two rooms and hallway) 

• Deep restorative cleaning for moderate to heavy soils.
• Most thorough cleaning method in the industry.
• Typically is used for cleaning heavily soiled carpets caused by children, pets, and fire and water restoration.
• Pre-spray heavily soiled and trafic areas, as needed.
• Penetrate cleaning solution into the carpet by using a rotary machine.
• Extract all cleaning solution with hot water extraction.

Call our office when you need to schedule your carpet cleaning, you will be pleased with our professional technicians and their friendly positive attitude. Call today 573-231-0056.