Important Information – Fire Damage – Part Two

11/1/2021 (Permalink)

This part will explain how we clean items and the structure of your home following a fire or soot damage:

Window Cleaning

For normal smoke damage, windows will be cleaned on the inside only.

Metal Polishing

Unless conditions warrant chemical restoration, metals such as silver and brass will be cleaned and buffed only. Polishing will only be done if we are authorized by both you and the adjuster.

Floor Finishing

Hard surface floors will be mop cleaned. Stripping, sealing and refinishing will only be done if conditions warrant them and we are authorized by both you and the adjuster.

Clean/Preparation for Paint

Wall and ceiling surfaces which are heavily smoked and cannot by cleaned completely will by cleaned so that sealer and paint will adhere. These surfaces may clean up better with additional work.

Deodorizing

We guarantee our deodorizing to be complete provided that all sources of odor have been removed, cleaned or sealed.

Clothing

 We often use a local company to professionally clean your clothing if damage is heavy. They label and box up the clothing to make sure everything is returned to the right room in your home. This can also include towels, linens, curtains, tablecloths, etc. Sometimes depending on the material, the item cannot be cleaned, and they will be put it in a separate box and noted.

Other Items

We deal with items differently depending on the material but we have been able to save everything from documents to signed sports’ jerseys.