SERVPRO of Hannibal Employee Photos

Female employee standing by SERVPRO sign

Melanie McCutchan

Office Manager

Melanie is our Office Manager. She is highly trained in Xactimate, and Quickbooks, and certified in DryBook. She is IICRC certified as a Water Restoration Technician. Melanie says, "When her customers are in a panic due to a devastating situation at their home or business to call SERVPRO and we will make it 'Like it never even happened.'" 

Female employee standing by SERVPRO sign

Alysha Giesing

Office Coordinator

Alysha is the Office Coordinator. She can take care of anything and everything in the office. Alysha says this is the first job she feels fulfilled in because we are helping the community and serving the public in their greatest time of need. When not working, she enjoys being a Young Living Distributor, hanging with friends, hiking, running, and writing. She also enjoys time with her husband, Travis, and their cat: Dootie.

Female employee standing by SERVPRO sign

Heather Temple

Marketing Manager

Heather is aMarketing Manager. She has a vivacious Australian Shepherd/Border Collier mix named Mollie that she rescued from the Humane Society 10 years ago. Heather was born and raised in Hannibal then lived all over the country in Texas, Colorado, and most recently Virginia working for different railroads (Mollie was in tow for all the moves). She recently moved back to Hannibal and is happy to be home with her childhood friends and family. Heather enjoys yoga, hiking, kayaking, and traveling. She backpacked Central America with her childhood best friend. Heather is an Ambassador for the Hannibal Chamber of Commerce and is also President of the Rotary Club of Hannibal. She volunteers with Douglass Community Center and also serves on their Advisory Council. Heather is on the Board of Directors for the Hannibal Arts Council. 

Female employee standing by SERVPRO sign

Jeri Beth Klocke-Jett

Construction Manager

Jeri Beth is our Construction Manager. She oversees and takes care of everything in our construction services. She has an Associates Degree and is IICRC-certified and OHSA-trained.  She says, "I love the whole aspect of my job! Helping our customers and guiding them through the process is so fulfilling. I love working in construction and I am so proud of my crew. We take great pride in our finished work!" When not working, you can find her painting, building, drywalling, or even sewing. But she really enjoys hunting, camping, fishing, and swimming with her children Jaxton and Jerzey and their dog Nevaeh.

Male employee in front of SERVPRO One Team signage

Ray Wilson

Production Manager

Ray is a Production Manager. He is IICRC certified in Water & Fire. He directs and leads the Production Team. He directs the workflow, making sure the right personnel is on the job and getting everything done satisfactorily. He loves the people he gets to work with every day and the work he does. When not working he enjoys time with his wife, Gloria, and their children, Samantha and Colin. He also takes time for his pets, Ollie & Wrigley.

Male employee in front of SERVPRO One Team signage

Tris Wood

Construction Crew Chief

Tris is a Construction Crew Chief. He has many years in the construction trade and takes great pride in his work. There is nothing construction-related that he cannot do, and he is more than willing to tackle any job. Tris is always willing to train new workers in his trade and he loves the people that he gets to work with. When not at work, he enjoys spending time with his wife Susie, and his children; Amy, Tristan, and Anne. You can also find him gardening or woodworking.

Male employee in front of SERVPRO One Team signage

Johnathon Rector

Construction Technician

Johnathon is a Construction Technician. He likes taking on new challenges every day and learning new things. When not working, Johnathon enjoys spending time with his wife Jen, and their children, Nathen, Tyler, Mason, Junior, Kendall, and Jaxson, and their cat, Malone. You could also find him enjoying cars, video games, hunting, and fishing.

Male employee in front of SERVPRO One Team signage

Daniel McCollum

Construction Crew Chief

Daniel is a Construction Crew Chief. He really enjoys construction and takes great pride in his carpentry. After long hours and hard work, he loves seeing the finished project. When not at work, Daniel enjoys hunting and spending time with his wife Elizabeth, and his children, John, Brittany, Chris, Raylynn, Danica, and Atel.

Male employee in front of SERVPRO One Team signage

Steve Boyd

Construction Project Manager

Steve is our Construction Project Manager. He really enjoys what he does in working on people's homes and businesses. He takes great pride in making our customer's dreams a reality. When not working he loves spending time with his wife Tina and daughter MyKalee, along with their pets Snickers and Sylvester.

Male employee in front of SERVPRO One Team signage

Hunter McCutchan

Construction Technician

Hunter is a Construction Technician. He enjoys the crew and supervisors he works with and doing anything in the construction trade. When not at work, you can find him doing lawn projects, wood crafts, and video gaming. He loves the time he gets to spend with his wife Melanie and their children, Chevelle, Tucker, Carter, and Gabe.

Male employee in front of SERVPRO One Team signage

Brad Bennett

Production Manager

Brad is a Production Manager. He started as a Production Technician and proved himself as a leader in the field. Brad says that "Every day is something new and learning, training, and self-growth seem to have endless potential." When not working, he enjoys sand volleyball, disc golf, fishing, gaming, and training his dog, Nala.

Male employee in front of SERVPRO One Team signage

Marty Sommers

Construction Crew Chief

Marty is a Construction Crew Chief. He started with us as a Construction Technician and has shown leadership in the field. He loves what he does and the hours he works and is grateful for getting to help others. When not at work, he enjoys time with his wife Debbie, and their children, Emily, Rachael, Sarah, Andrea, and Tracey.

Female employee standing by SERVPRO sign

Cathy Halcomb

Production Technician

Cathy is a Production Technician and head of our Laundry Department. She likes the satisfaction of helping people in their time of need and doing different things every day. While not at work, she enjoys time with her husband, Mark, and their children, Christopher, Jacob, Jordan, Parker, and Bindi. They also enjoy time with their grandkids, River, Emy, Jason, Mima, and Juni. Other hobbies she enjoys are crafts and cake decorating.

Female employee standing by SERVPRO sign

Brianna Altmix

Production Technician

Brianna is a Production Technician. She enjoys helping people in need and working as a Team. When not at work she enjoys traveling and cooking Mexican food. She also has a pet snake, Versace, and her favorite place to visit is Santa Ana, California.

Male employee in front of SERVPRO One Team signage

Nick Phillips

Production Technician

Nick is a Production Technician. He loves learning all he can to help others during their difficult times. When not at work he enjoys time with his wife, Brittney, and hanging with his kids, Bri, Addi, Chandler & Jeremyah. He also likes working outside and playing with their dogs, Dixie & Dexter.

Female employee standing by SERVPRO sign

Becca Hibbert

Production Technician

Becca is a Production Technician. She loves learning new things and doing every job the best she can. When not working she loves traveling, nerding out on video games, and hanging with her pet, Albus.

Female employee standing by SERVPRO sign

Payton Lomax

Production Technician

Payton is a Production Technician. She is always learning new skills so she can help our community. When not at work she loves spending time with her children, Tate and Kadence, along with their pet fish and dog, Gizmo. 

Female employee standing by SERVPRO sign

Brittney Phillips

Content Technician

Brittney is our Content Technician. She loves doing her best and putting smiles on the faces of fellow employees and customers. Along with her husband Nick, they have both found a home here at SERVPRO. When not working she enjoys being "The Best Mom Ever" to Bri, Addi, Chandler, and Jeremyah. 

Male employee in front of SERVPRO One Team signage

Gage Bringer

Production Technician

Gage is a Production Technician. He really likes working on fire & water losses and doing the tear-out after the initial clean-up. When not at work you can find him mowing lawns or playing Xbox. 

Female employee standing by SERVPRO sign

Kennedy Burton

Production Technician

Kennedy is a Production Technician. She loves gaining everlasting connections with clients. Away from work she enjoys the outdoors and hanging with friends, and going on walks with her kids, Zara Lyn & Negan Ryan. They all enjoy their pups, Bella & Ruger.

Female employee standing by SERVPRO sign

Tina Moyer

Job File Coordinator

Tina is our Job File Coordinator. She is learning everything in the office having to do with the jobs files. She is certified in the 2nd-degree Reiki method of Natural Healing. She enjoys reading, singing, and shining her light for all to see. She also loves her rescue pups, Deborah & Pinto.

Male employee in front of SERVPRO One Team signage

Brice Sherman

Production Technician

Brice is a Production Technician. He likes helping people in need by doing high-quality work. When not working, he likes watching movies with his wife, Cecilia, painting, and taking care of their 2 cats, Bruce & Julius.

Female employee standing by SERVPRO sign

Ariana McGahan

Production Technician

Ariana is a Production Technician. She says she learns something new every day. Meeting new customers and exceeding their satisfaction is a goal for her. When not at work, she enjoys spending time with her girls, Luciana and Athena. She also loves to read and care for her pets, Coco & Jelly.

Male employee in front of SERVPRO One Team signage

Steven Ruffcorn

Production Technician

Steven is a Production Technician. He loves being part of a Team and restoring people's homes and businesses after a loss. When not at work, he enjoys time with his daughter, Ruthie May. He also likes target shooting, fishing, kayaking, airsoft guns, and camping.

Female employee standing by SERVPRO sign

Lynette Lacey

Production Technician 

Lynette is a Production Technician. She is learning about our laundry services division as well as working on our cleaning crews. She says she likes everything about her job, especially all the people she gets to work with. She likes to crochet when she is not at work.

Male employee in front of SERVPRO One Team signage

Dalton Malone

Production Technician 

Dalton is a Production Technician. He is learning everything about Cleaning & Restoration. He really enjoys his coworkers and the customers he gets to help. When not at work he likes reading and exercising. He also enjoys his cat, Bella.

Male employee in front of SERVPRO One Team signage

John Bertoni

Construction Estimator/Commercial Marketing Manager

John is our Construction Estimator/Commercial Marketing Manager. John is Certified in Mold Testing, Radon Testing, and Home Inspection which will be very beneficial in the field. John likes working with customers and especially seeing a finished construction project. When not working, he loves spending time with his wife Sherri. Also, grilling, hunting, fishing, and time with his pet, Jules Vern.

Male employee in front of SERVPRO One Team signage

D.W. Messner

Production Technician 

D.W. is a Production Technician. He likes taking care of customers and restoring their homes and businesses. When not at work, he enjoys golfing, disc golf, and hunting. He loves spending time with his wife Gretchen, their son Hayden and the family pet, Opie.

Male employee in front of SERVPRO One Team signage

Andrew Barnard

Construction Technician 

Andrew is a Construction Technician. He enjoys helping customers through tough times and making their homes back into a home. When not working he loves spending time with his girlfriend, Brooke, his daughter Mia, and his family.

Male employee in front of SERVPRO One Team signage

Charlie Willis

Construction Crew Chief

Charlie is a Construction Crew Chief. He likes being able to step back and see the fruits of his labor at the end of the day. When not working, he enjoys fishing, woodworking, and being a Grandpa. He enjoys time with his 2 daughters, Natalie and Lauren. He also has a dog, Minnie, and a cat, Bobby.

Male employee in front of SERVPRO One Team signage

T. Heberlein

Marketing Manager 

T. is the Marketing Manager. He enjoys the relationships that he builds with Insurance Agents, Adjusters, and Business Owners.  He is proud to be a part of SERVPRO. When T. is not at work he enjoys spending time with his wife Connie, who is a Christian author and speaker, and his two grown children, Jonah and Maacah. He is also an active member of Madison Park Christian Church, where he is involved in Worship Ministry, and Elementary Ministry.