SERVPRO of Hannibal Employee Photos
Melanie McCutchan
Office Manager
Melanie is our Office Manager. She is highly trained in Xactimate, and Quickbooks, and certified in DryBook. She is IICRC certified as a Water Restoration Technician. Melanie says, "When her customers are in a panic due to a devastating situation at their home or business to call SERVPRO and we will make it 'Like it never even happened.'"
Alysha Giesing
Office Coordinator
Alysha is the Office Coordinator. She can take care of anything and everything in the office. Alysha says this is the first job she feels fulfilled in because we are helping the community and serving the public in their greatest time of need. When not working, she enjoys being a Young Living Distributor, hanging with friends, hiking, running, and writing. She also enjoys time with her husband, Travis, and their cat: Dootie.
Heather Temple
Marketing Manager
Heather is aMarketing Manager. She has a vivacious Australian Shepherd/Border Collier mix named Mollie that she rescued from the Humane Society 10 years ago. Heather was born and raised in Hannibal then lived all over the country in Texas, Colorado, and most recently Virginia working for different railroads (Mollie was in tow for all the moves). She recently moved back to Hannibal and is happy to be home with her childhood friends and family. Heather enjoys yoga, hiking, kayaking, and traveling. She backpacked Central America with her childhood best friend. Heather is an Ambassador for the Hannibal Chamber of Commerce and is also President of the Rotary Club of Hannibal. She volunteers with Douglass Community Center and also serves on their Advisory Council. Heather is on the Board of Directors for the Hannibal Arts Council.
Jeri Beth Klocke-Jett
Construction Manager
Jeri Beth is our Construction Manager. She oversees and takes care of everything in our construction services. She has an Associates Degree and is IICRC-certified and OHSA-trained. She says, "I love the whole aspect of my job! Helping our customers and guiding them through the process is so fulfilling. I love working in construction and I am so proud of my crew. We take great pride in our finished work!" When not working, you can find her painting, building, drywalling, or even sewing. But she really enjoys hunting, camping, fishing, and swimming with her children Jaxton and Jerzey and their dog Nevaeh.
Tris Wood
Construction Crew Chief
Tris is a Construction Crew Chief. He has many years in the construction trade and takes great pride in his work. There is nothing construction-related that he cannot do, and he is more than willing to tackle any job. Tris is always willing to train new workers in his trade and he loves the people that he gets to work with. When not at work, he enjoys spending time with his wife Susie, and his children; Amy, Tristan, and Anne. You can also find him gardening or woodworking.
Johnathon Rector
Construction Technician
Johnathon is a Construction Technician. He likes taking on new challenges every day and learning new things. When not working, Johnathon enjoys spending time with his wife Jen, and their children, Nathen, Tyler, Mason, Junior, Kendall, and Jaxson, and their cat, Malone. You could also find him enjoying cars, video games, hunting, and fishing.
Daniel McCollum
Construction Crew Chief
Daniel is a Construction Crew Chief. He really enjoys construction and takes great pride in his carpentry. After long hours and hard work, he loves seeing the finished project. When not at work, Daniel enjoys hunting and spending time with his wife Elizabeth, and his children, John, Brittany, Chris, Raylynn, Danica, and Atel.
Steve Boyd
Construction Project Manager
Steve is our Construction Project Manager. He really enjoys what he does in working on people's homes and businesses. He takes great pride in making our customer's dreams a reality. When not working he loves spending time with his wife Tina and daughter MyKalee, along with their pets Snickers and Sylvester.
Hunter McCutchan
Construction Technician
Hunter is a Construction Technician. He enjoys the crew and supervisors he works with and doing anything in the construction trade. When not at work, you can find him doing lawn projects, wood crafts, and video gaming. He loves the time he gets to spend with his wife Melanie and their children, Chevelle, Tucker, Carter, and Gabe.
Marty Sommers
Construction Crew Chief
Marty is a Construction Crew Chief. He started with us as a Construction Technician and has shown leadership in the field. He loves what he does and the hours he works and is grateful for getting to help others. When not at work, he enjoys time with his wife Debbie, and their children, Emily, Rachael, Sarah, Andrea, and Tracey.
Cathy Halcomb
Production Technician
Cathy is a Production Technician and head of our Laundry Department. She likes the satisfaction of helping people in their time of need and doing different things every day. While not at work, she enjoys time with her husband, Mark, and their children, Christopher, Jacob, Jordan, Parker, and Bindi. They also enjoy time with their grandkids, River, Emy, Jason, Mima, and Juni. Other hobbies she enjoys are crafts and cake decorating.
Brianna Altmix
Production Technician
Brianna is a Production Technician. She enjoys helping people in need and working as a Team. When not at work she enjoys traveling and cooking Mexican food. She also has a pet snake, Versace, and her favorite place to visit is Santa Ana, California.
Nick Phillips
Production Technician
Nick is a Production Technician. He loves learning all he can to help others during their difficult times. When not at work he enjoys time with his wife, Brittney, and hanging with his kids, Bri, Addi, Chandler & Jeremyah. He also likes working outside and playing with their dogs, Dixie & Dexter.
Becca Hibbert
Production Technician
Becca is a Production Technician. She loves learning new things and doing every job the best she can. When not working she loves traveling, nerding out on video games, and hanging with her pet, Albus.
Brittney Phillips
Content Technician
Brittney is our Content Technician. She loves doing her best and putting smiles on the faces of fellow employees and customers. Along with her husband Nick, they have both found a home here at SERVPRO. When not working she enjoys being "The Best Mom Ever" to Bri, Addi, Chandler, and Jeremyah.

Gage Bringer
Production Technician
Gage is a Production Technician. He really likes working on fire & water losses and doing the tear-out after the initial clean-up. When not at work you can find him mowing lawns or playing Xbox.
Kennedy Burton
Production Technician
Kennedy is a Production Technician. She loves gaining everlasting connections with clients. Away from work she enjoys the outdoors and hanging with friends, and going on walks with her kids, Zara Lyn & Negan Ryan. They all enjoy their pups, Bella & Ruger.
Tina Moyer
Job File Coordinator
Tina is our Job File Coordinator. She is learning everything in the office having to do with the jobs files. She is certified in the 2nd-degree Reiki method of Natural Healing. She enjoys reading, singing, and shining her light for all to see. She also loves her rescue pups, Deborah & Pinto.
Brice Sherman
Production Technician
Brice is a Production Technician. He likes helping people in need by doing high-quality work. When not working, he likes watching movies with his wife, Cecilia, painting, and taking care of their 2 cats, Bruce & Julius.
Ariana McGahan
Production Technician
Ariana is a Production Technician. She says she learns something new every day. Meeting new customers and exceeding their satisfaction is a goal for her. When not at work, she enjoys spending time with her girls, Luciana and Athena. She also loves to read and care for her pets, Coco & Jelly.
Steven Ruffcorn
Production Technician
Steven is a Production Technician. He loves being part of a Team and restoring people's homes and businesses after a loss. When not at work, he enjoys time with his daughter, Ruthie May. He also likes target shooting, fishing, kayaking, airsoft guns, and camping.
Lynette Lacey
Production Technician
Lynette is a Production Technician. She is learning about our laundry services division as well as working on our cleaning crews. She says she likes everything about her job, especially all the people she gets to work with. She likes to crochet when she is not at work.
Dalton Malone
Production Technician
Dalton is a Production Technician. He is learning everything about Cleaning & Restoration. He really enjoys his coworkers and the customers he gets to help. When not at work he likes reading and exercising. He also enjoys his cat, Bella.
John Bertoni
Construction Estimator/Commercial Marketing Manager
John is our Construction Estimator/Commercial Marketing Manager. John is Certified in Mold Testing, Radon Testing, and Home Inspection which will be very beneficial in the field. John likes working with customers and especially seeing a finished construction project. When not working, he loves spending time with his wife Sherri. Also, grilling, hunting, fishing, and time with his pet, Jules Vern.
D.W. Messner
Production Technician
D.W. is a Production Technician. He likes taking care of customers and restoring their homes and businesses. When not at work, he enjoys golfing, disc golf, and hunting. He loves spending time with his wife Gretchen, their son Hayden and the family pet, Opie.
Charlie Willis
Construction Crew Chief
Charlie is a Construction Crew Chief. He likes being able to step back and see the fruits of his labor at the end of the day. When not working, he enjoys fishing, woodworking, and being a Grandpa. He enjoys time with his 2 daughters, Natalie and Lauren. He also has a dog, Minnie, and a cat, Bobby.